Pep Boys Auto Parts & Service's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Pep Boys Auto Parts & Service

3.7

About this business

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online. 

Location details

5380 Covington Hwy, Glen Haven, GA, 30035, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.71,088 reviews
Select a rating
Kieanda Holmes Williams's profile image
Kieanda Holmes Williams 
7 years ago

Well probably would have gave them two stars but I took my car there for oil change and alignment and my car is still going to the right and shaking called the switch borderline jest keeps sending me to people picking up saying please hold I jest wish I had went somewhere else I waited about 30 min in line and it took them about 3in half hours to so call fix the problem but I still have the problem 

Joe Parish's profile image
Joe Parish 
7 years ago

3 hour wait just for an oil change. It was 10 mins before any employee acknowledged me waiting in line. May employees were present but work production was slow. After finally receiving car, I notice my glove compartment was messed up with papers thrown out of it!! Smh!! I returned my vehicle for them to repair it. I will NEVER go to this Pepboy again!!!!!! 

Yosheka McCloud's profile image
Yosheka McCloud 
7 years ago

The customer service was good. I went in about 10 minutes before closing, the manager still had someone to check & installed a new battery. However, it was to expensive. If I ever need another battery I will not purchase it from Pep Boys. 

Rudi Robinson's profile image
Rudi Robinson 
8 years ago
Ann Loadholt's profile image
Ann Loadholt 
8 years ago

The service was very professional. Customer �!!!!! 

Tanya Potter's profile image
Tanya Potter 
8 years ago

Its been a complete nightmare!! My car was in there for week and the issue i brought in in for was not fixed so i had to bring it back. Since getting my car back i have other issues happening that i didnt have before so now i have to kick out more money to a different mechanic. I would never advise anyone to take there car there ever!!! I am really considering looking into a attorney because i believe they just took advantage...... 

Janet Stewart's profile image
Janet Stewart 
8 years ago

My experience was good.....the service rep...Sophia...did all she could to get me in and out quickly...the mechanic, Marcus, knows what he's doing....excellent service. Covington Hwy Pep Boys....the best. 

Jaysean Stanley's profile image
Jaysean Stanley 
8 years ago

if I could give them a negative rating I speak for myself and many others I would give them a negative 5 stars 

Henry Dodson's profile image
Henry Dodson 
8 years ago

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 3.7 star rating with 1,088 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is closed now. It will open tomorrow at 7:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com