Pep Boys Auto Parts & Service's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Pep Boys Auto Parts & Service

3.8

About this business

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online. 

Location details

850 Sunrise Hwy, Baldwin Harbor, NY, 11510, United States

Get directions
WeekdayScheduleStatus
Mon7:30 a.m. to 9:00 p.m.
Tue7:30 a.m. to 9:00 p.m.
Wed7:30 a.m. to 9:00 p.m.
Thu7:30 a.m. to 9:00 p.m.
Fri7:30 a.m. to 9:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.81,026 reviews
Select a rating
George Schuchman's profile image
George Schuchman 
7 years ago

People & service were great Efficient. The manager and technicians were great 

Alba Azem's profile image
Alba Azem 
7 years ago

Two times in the past week my husband has ordered parts to pick up and they never came in either time! The people in the store are nice and apologetic, but what gives! He only has so many days off! 

Christian Berry's profile image
Christian Berry 
8 years ago

Went in at 8am for oil change and state inspection about 1.5-2hours later my car failed inspection the 1st time due to the factory installed tints...this is unacceptable 

Eric Dykes's profile image
Eric Dykes 
8 years ago

I had an issue with pep boys over 2 months ago i've been trying to have resolved. I had tires mounted and balanced on my car. They gave me the car back with 3 lug nuts on 3 of the rims and 4 on the 4th. They blamed my jeep and told me its so common of a problem they were out of them. They also said i need brakes all around which i did. Well when i go to get the lug nuts off the wouldn't budge.I called them and brought my car in waited 3 hours for them to tell me to take the car somewhere else and they will pay the bill. All ... read more

Karen A Nielsen's profile image
Karen A Nielsen 
9 years ago

Already been there 2X.....Friday they screwed me, lazy state inspector called in sick left my car for 8 hours, picked it up just before closing and still inspection isn't done.....so much for customer service 

Steph Distef's profile image
Steph Distef 
9 years ago

This place doesn't even deserve a star! The workers are disorganized, inform you with lies and false information. They are uneducated and have no communication skills. Poor management! I advise people to save their time, don't even bother going to this Pepboys location. You will just end up broke with a headache and more damage done to your car. 

Mark Ramsarup's profile image
Mark Ramsarup 
10 years ago

Very great shop, very reliable always there when you need them and always willing to help, they will try their best to assist you and their customer service is excellent, i highly recommend them for any types of work on vehicle, one of the manenger amar is very helpful and very knowledgeable , he goes above and beyond. 

Oscar Ordinola's profile image
Oscar Ordinola 
10 years ago
Mabel Salamanca's profile image
Mabel Salamanca 
11 years ago

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 3.8 star rating with 1,026 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is open now. It will close at 9:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com