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Pep Boys Auto Parts & Service

3.8

About this business

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online. 

Location details

320 Peninsula Blvd, Hempstead, NY, 11550, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.8701 reviews
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Pep Boys Auto 
3 years ago

Free Installation on select Goodyear or Kelly Tires this month! Ends 4/30/2021. Buy in-store or shop tires on pepboys.com 

Pep Boys Auto's profile image
Pep Boys Auto 
4 years ago

Cooper Tire Discount! Buy 3 Get 1 Free Plus Free Installation on 4 Cooper Adventurers.Hurry - PepBoys.com purchase and installation complete before 2/28/21 

Doris Wade's profile image
Doris Wade 
recommend  Recommended
4 years ago

Great customer experience!! New Service Manager Alert: Doris Wade! All Your Car Needs! 

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Steve Foran 
5 years ago

Pep Boys is the absolute worst. First person here this morning and had to wait over 90 before my car was even taken in. Another hour later and my car still isn’t done. Apparently it’s not their problem or fault and I should call corporate to voice my concern because they are inept at their job. The sheer laziness and amount of people just standing around is beyond absurd. Over 3 hours to get 2 new tires and I got here as soon as they opened for my 8 am appointment and as of 11 still no word to when it’s going to be done. Abs... read more

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Iris Yates-Hamilton 
recommend  Recommended
6 years ago

great service and really listens to what your problem is.. 

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Kenny Presti 
6 years ago

I had a 10 am appointment for new tires. the tires were ordered yesterday from another pep boys and never came the kid told me he had to go get them I said okay call me and I'll come back he said no he needed me to leave my keys with them before he went an got the tires I asked how long he thought it would take he said hour and a half . it took 3 and a half hours . if you dont have the tires call me and I'll come later instead of having me sit there for 3 and a half. but they didnt care wasnt their problem. but the guy who a... read more

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Devika Dolah 
7 years ago

They installed a REBUILT brake caliper and overcharged me for a new one without ever asking me if I wanted a rebuilt one installed in my car! After MUCH arguing and trying to reason with them, they finally relented and lowered the price to accommodate the lesser quality caliper that they installed! After asking for a further discount on their final price, they gave me 10% off my entire bill. 

Simi Queens's profile image
Simi Queens 
8 years ago
Vishaul Bloodline Bassant's profile image
Vishaul Bloodline Bassant 
8 years ago

If I had the option for negative stars I would!!!! Worst Service center Ever!!! Stay away!!!! These guys had my car since 8:30 am and still hasn't touched it. And the manager Ali, is trying to give me a BS story that they only have 1 Mechanic that works on BMWs. What a fuckin waste!!!! I spoke to him at 10:30 and he said the guys just came and will pull the car in right away then at 11:30 I came to check and the car is still there where I left it! I don't know why I bother. It's just cuz I work across the street that they ge... read more

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 3.8 star rating with 701 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is closed now. It will open at 7:30 a.m. 

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