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Pep Boys Auto Parts & Service

3.6

About this business

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online. 

Location details

14845 E 14th St, San Leandro, CA, 94578, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 9:00 p.m.
Tue7:30 a.m. to 9:00 p.m.
Wed7:30 a.m. to 9:00 p.m.
Thu7:30 a.m. to 9:00 p.m.
Fri7:30 a.m. to 9:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.61,231 reviews
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Kevin Ligon's profile image
Kevin Ligon 
5 years ago

There have always been issues between this branch and myself. I have a Pep Boys maintenance plan that I bought with the car. 1)Every time I brought it in, they tell me that they cannot give me a receipt. However, they last time, they emailed me one with no problem. 2) Even though the plan comes with multiple items (tire rotation, air filter change, multi-point inspection, and more) all they do is change the oil. Upon questioning, they always tell me it doesn't need anything else. (This makes me think that they probably didn'... read more

Kevin Ligon's profile image
Kevin Ligon 
5 years ago
Lemitia Killebrew's profile image
Lemitia Killebrew 
recommend  Recommended
5 years ago

I travel with my job Butler Amusements so when we're here working the fair. I go get my car serviced to move on to the next spot. They are kind, friendly and break everything down for you to understand thank you 

Sally Sorour's profile image
Sally Sorour 
recommend  Recommended
6 years ago

I got there after 9 pm, their closing time but I lucked out! they were still waiting on 2 people before me so I was able to get my car! 😀⭐⭐⭐⭐⭐ 

Robyn DeLouth's profile image
Robyn DeLouth 
6 years ago

four hours to fix one tire.... their service succs 

Rommel Bernados Bernabe's profile image
Rommel Bernados Bernabe 
recommend  Recommended
6 years ago

Always good service and fair price. Great shop for veterans! 

Aurelia Darchuck's profile image
Aurelia Darchuck 
7 years ago
Kysha Lopez's profile image
Kysha Lopez 
7 years ago

Put a better system in place for assisting customers in the tire service department. This is the 2nd time that I have had appointments and had to wait in line for over an 45 minutes to be assisted dropping my car off while walk-ins are helped first, even coming in after people who'd been waiting in the appointment line. The process makes no sense when you have the tire desk answering calls, checking people in and out, running back and forth to people's cars, stock checking or whatever - literally everything while cashiers ar... read more

Aeso Go's profile image
Aeso Go 
7 years ago

The service was great & the mechanics are honest. I can honestly say that they do need to work on their communication skills when talking to customers, because there were some unhappy customers due to miscommunications. Overall, everyone on the staff works hard & tries their best to get customers in & out. 

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 3.6 star rating with 1,231 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is closed now. It will open at 7:30 a.m. 

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