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Pep Boys Auto Parts & Service

3.7

About this business

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online. 

Location details

1941 Forest Ave, New York, NY, 10303, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 9:00 p.m.
Tue7:30 a.m. to 9:00 p.m.
Wed7:30 a.m. to 9:00 p.m.
Thu7:30 a.m. to 9:00 p.m.
Fri7:30 a.m. to 9:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.71,247 reviews
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Margarita E. Carrera-Rodriguez's profile image
Margarita E. Carrera-Rodriguez 
7 years ago
Shaun Brooks's profile image
Shaun Brooks 
7 years ago

Well felt for 1sttime dealing with this service they overcharged especially just for batter cable 

Arlene Girardi's profile image
Arlene Girardi 
8 years ago

If I could give it 0, I would! Thanks for your rudeness and lack of customer service in an emergency. I know where to never go to take my car! 

Eddie Millan's profile image
Eddie Millan 
8 years ago

Short story. My pops goes there with his 2006 300 with way under 12k miles on it. He goes in for a wheel alignment. Gets charged 150 for work that wasn't done. Another mech had to put them on blast!!!! Don't ever just that place for service!!!!! 

Cliff Yuen's profile image
Cliff Yuen 
8 years ago

Spend over $750 to replace 4 tires, took all day, more than 6 hours, call and tell me 2 of the stuns( screws for the tire nut) broke, cost another $100, BTW my car only 2 years old, then my hand brake not working, have to go back next day, I will not go there again. NOT SATISFIED AT All this location is Veterans Road staten island 

Teresa Binghi Viggiani's profile image
Teresa Binghi Viggiani 
8 years ago

Went to get a wheel alignment and told me could not do it unless, I spent $2000 on struts and sway bars that did not even need to be replaced........Thank god I went to a real mechanic and said "I TOLD YOU NOT TO GO TO THE BIGGEST RIPOFF ARTISTS OUT THERE. Bunch of Thieves 

Matt Mulvey's profile image
Matt Mulvey 
9 years ago

Waited over two hours for a simple oil change even with making an appointment. 

Hector L. Lugo's profile image
Hector L. Lugo 
9 years ago

DON'T Bring your car here for an inspection. I waited almost 2 hours for a vehicle inspection and when they were done, they recorded my car as having LESS mileage then when I purchased it from dealer. That would've been a major red flag with NYS DMV and carfax, as potential mileage tampering. Now, I'm waiting 30 minutes for a re-inspection after he told me 10 minutes to fix the problem. FINAL UPDATE: 50 minutes later they finished and after all that, they made me pay the $10 fee. 

Alfred Patrick Bevilacqua's profile image
Alfred Patrick Bevilacqua 
10 years ago

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 3.7 star rating with 1,247 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is open now. It will close at 9:00 p.m.  

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