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Pep Boys Auto Parts & Service

3.7

About this business

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online. 

Location details

1941 Forest Ave, New York, NY, 10303, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 9:00 p.m.
Tue7:30 a.m. to 9:00 p.m.
Wed7:30 a.m. to 9:00 p.m.
Thu7:30 a.m. to 9:00 p.m.
Fri7:30 a.m. to 9:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.71,247 reviews
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Arlene Fried's profile image
Arlene Fried 
recommend  Recommended
4 years ago

unfortunately today, after i made an appointment a couple of days ago, i was advised they are not taking appointments because of the shutdown. needless to say i am upset. they cannot guarantee i will get my car back today. however, they are trying. despite this, their work is excellent and i frequent them often. 

Victor Djvic Correa's profile image
Victor Djvic Correa 
recommend  Recommended
4 years ago

Fast, Prompt and friendly 

John LaFrese's profile image
John LaFrese 
5 years ago

Here for 3 hrs for a tire issue 

Dominique Muñoz's profile image
Dominique Muñoz 
recommend  Recommended
5 years ago

I was there this morning and I don’t know the young mans name who helped at your service desk but he was incredible. I had a flat tire and I waited along side a busy waiting area. They were a little short staffed. He was nothing but polite and friendly. The service was so good I almost cried on my way out. If more places were this attentive to their customers they would be beyond successful. Thank you for this morning. It was a stressful experience made pleasant. Happy holidays to you and your staff! You really made my week! 

Milana Milana's profile image
Milana Milana 
5 years ago

Worst service I've experienced here so far, wouldn't recommend. 

Shasha De Almeida Hassim's profile image
Shasha De Almeida Hassim 
recommend  Recommended
6 years ago

will see next visit after I write about it thanks 

Diane A Fry's profile image
Diane A Fry 
recommend  Recommended
6 years ago

Great service only waited one hour To replace a battery 

Al Scarselli's profile image
Al Scarselli 
6 years ago

Fair place, my son bought 4 tires Cooper Brand, Got a good price deal, fourth tire is free plus mail in rebate, A rating temp, and B in another, 600 tread wear with a nice tread design, Alignment was done but the only do toe in and out no Camber or Caster, their tire machine is old not like Costco;s. machine was struggling to get tires on rims. Bridgestone was going to coast him about 900.00 at Costco all included except alignment, Pep Boys charges for all separately Plus road hAZ. Price came close to Costco after all charge... read more

Derek Rodrigues's profile image
Derek Rodrigues 
6 years ago

Went there for mobile one oil change for 59.99 as the website advertised. They finished gave me the bill to pay, looked at the bill it was a little over 100 dollars. When back to the guy and he said they don’t charge that price anymore I showed him the website price I got my price. This is the second time this place tried to do this. The forest ave in Staten Island one. I’ll try a different one maybe it’s just this place trying to bait and switch. 

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 3.7 star rating with 1,247 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is open now. It will close at 9:00 p.m.  

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