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Pep Boys Auto Parts & Service

3.5

About this business

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online. 

Location details

3028 E Franklin Blvd, Gastonia, NC, 28056, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.5782 reviews
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Kenneth Moore's profile image
Kenneth Moore 
9 years ago

Will not ever step into another pep boys. Rude disrespectful assholes working there. I should have showed my ass being talked to in the manner i was. But im not white trash like ur prick employees. Will take my business else where happily. 

Charlie Griffin's profile image
Charlie Griffin 
9 years ago

Absolutely the worst managed auto parts stor I have ever been to have work done. If a part or tire has a warranty they do not want to fix or work on it 

Ju Tham's profile image
Ju Tham 
10 years ago

Thank you Pep Boys for the excellent service and help. I had two flat tires that need to be fixed. Even though you guys were ready to close you came to my aide and was very helpful. I would recommend you highly and thanks again. Special thanks to the manager and Trey. 

Karen Craig's profile image
Karen Craig 
10 years ago

Outstanding service, was treated extremely well! Customer service has been revamped and taken to the next level. Highly recommend them :) :) :) 

Darrell Farrow's profile image
Darrell Farrow 
10 years ago
Bruce Smith's profile image
Bruce Smith 
10 years ago

Spent $1200 to have the brakes done all the way around and front end lined up , wife took a trip a few days later ,didnt get u the road far and the brake light came on ,took it to a dealer immediately ,he said the brakes had never been touched still had the factory pads on it and the rotors were grooved ,needless to say no satisfaction from Poop boys!!!! They will NEVER touch one of my cars again!!!!! 

Jim Latimer's profile image
Jim Latimer 
11 years ago
Fredrick Bullucks's profile image
Fredrick Bullucks 
11 years ago
Clemmie Hooper's profile image
Clemmie Hooper 
11 years ago

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 3.5 star rating with 782 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is open now. It will close at 8:00 p.m.  

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