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Pep Boys Auto Parts & Service

3.9

About this business

Pep Boys retail and service location stocking over 15,000 more parts and tires at lower prices. Introducing Wagner brakes, Moog suspension and Champion products along with all of the tools and garage equipment to do-it-yourself. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop... read more

Location details

26881 Aliso Creek Rd, Aliso Viejo, CA, 92656, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 9:00 p.m.
Tue7:30 a.m. to 9:00 p.m.
Wed7:30 a.m. to 9:00 p.m.
Thu7:30 a.m. to 9:00 p.m.
Fri7:30 a.m. to 9:00 p.m.
Sat7:30 a.m. to 9:00 p.m.
Sun9:00 a.m. to 7:00 p.m.
3.9766 reviews
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Maria Manning Duehring's profile image
Maria Manning Duehring 
6 years ago

Lack of customer service. If I wanted to figure it all out myself I would just order from Amazon. Fail. 

Kevin Mills's profile image
Kevin Mills 
7 years ago
Renee Earl Todhunter's profile image
Renee Earl Todhunter 
8 years ago

Had to have my van towed in for a flat tire. (Didn't know where the spare was located in the van. I now know it's behind the front seat.). Told me it would be a long wait. It wasn't. Will definitely go there for my other auto needs. 

Yvette Azen's profile image
Yvette Azen 
8 years ago

I had a 'fixaflat' thingy I wanted to replace so I brought it in. Two of the three employees had no idea what it was, and in the end didn't carry it. WTH?! Your an auto parts store how do you not know what it is and if you don't have the exact one maybe offer suggestions? Not too hard for this group. 

Galen Wollenberg's profile image
Galen Wollenberg 
9 years ago

Guess I will just start stealing stuff, seeing as how I've been waiting at The Parts counter for 10 minutes with no one in sight. Then the guy finally shows up, he answers the phone instead, twice. As if I am invisible. Maybe I'll try Autozone next time, it's going to be hard to get me to ever come back. 

Tommy ET Ward's profile image
Tommy ET Ward 
10 years ago
Robert Skelton's profile image
Robert Skelton 
10 years ago
Tom Dignan's profile image
Tom Dignan 
10 years ago

Everyone is grumpy. The cashier woman and ESPECIALLY the mechanics. I'm avoiding this place like the plague! 

Alicia Ramirez's profile image
Alicia Ramirez 
11 years ago

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 3.9 star rating with 766 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is closed now. It will open tomorrow at 7:30 a.m. 

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