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Pep Boys Auto Parts & Service

3.6

About this business

Pep Boys retail and service location stocking over 15,000 more parts and tires at lower prices. Introducing Wagner brakes, Moog suspension and Champion products along with all of the tools and garage equipment to do-it-yourself. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop... read more

Location details

15 E Old Country Rd, Hicksville, NY, 11801, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 9:00 p.m.
Tue7:30 a.m. to 9:00 p.m.
Wed7:30 a.m. to 9:00 p.m.
Thu7:30 a.m. to 9:00 p.m.
Fri7:30 a.m. to 9:00 p.m.
Sat7:30 a.m. to 9:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.61,068 reviews
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Boyet Cabildo's profile image
Boyet Cabildo 
6 years ago

simple flat tire they couldn't fix. 

Joe Fox's profile image
Joe Fox 
6 years ago

Horrible. Dropped it off for an oil change and inspection. Got a phone call saying that it failed inspection and needed 4 new tires and front brakes to pass. They said it would cost $805. I went bought the brakes myself and went to change them only to find i still had 1/4 inch left. Then i brought it to a tire shop to order the tires and they said these tires should have no issue passing inspection they have plenty of tread.So i called pep boys up and their story changed.… See more 

Joe Fox's profile image
Joe Fox 
6 years ago
Melinda Roth Epstein's profile image
Melinda Roth Epstein 
recommend  Recommended
7 years ago

New tire on a Friday night in under an hour. Can’t beat that! Courteous and on time as promised! 

Melinda Roth Epstein's profile image
Melinda Roth Epstein 
7 years ago

New tire on a Friday night in under an hour. Can’t beat that! Courteous and on time as promised! 

Nancy Barry's profile image
Nancy Barry 
7 years ago

They were quick and thorough, but the prices are pretty high. Average waiting area with Keurig coffee and TV. Never took my name so kept referring to me as my car make and model. Find a good, trustworthy neighborhood mechanic and save Pep Boys for emergency repairs. 

Nancy Barry's profile image
Nancy Barry 
7 years ago

They were quick and thorough, but the prices are pretty high. Average waiting area with Keurig coffee and TV. Never took my name so kept referring to me as my car make and model. Find a good, trustworthy neighborhood mechanic and save Pep Boys for emergency repairs. 

Ernie Murphy's profile image
Ernie Murphy 
7 years ago

With the bitter cold my battery gave up the ghost. Despite the shop being swamped with people and problems I was out in little over an hour. I did make an online appointment before I went by, not sure if this actually shortened my time there but it is worth a shot. 

Lori Buscemi Henry's profile image
Lori Buscemi Henry 
7 years ago

What crooks, went in for a routine inspection and was told the car needed brakes and rotors when they were just replaced. Trying to get customers to spend money on services they don't need. 

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 3.6 star rating with 1,068 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is closed now. It will open tomorrow at 7:30 a.m. 

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