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Pep Boys Auto Parts & Service

3.8

About this business

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online. 

Location details

1375 Marketplace Dr, Brighton, NY, 14623, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.8751 reviews
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Kris's profile image
2 years ago

I Love Pep BOYS! I've had excellent service and luck with Pep Boys- No matter what city, state- Recently I was in MD and had a flat tire- The manager called someone back to work to fix my flat tire. I explained that I was from NY and on my way home. Talk about a classy place! The prices are excellent too. I now buy mostly all of my auto needs at Pep Boys! Pep Boys rocks on! PROS: Great customer service! CONS: 

Derek's profile image
2 years ago

Poor Service I was in the nighbourhood and took my car in to get my inspection done, told me i needed $250 worth of repairs before they would pass it for inspection! took it to two other repair shops and both told me no repairs were needed for the inspection! lousy service, wouldn't recommend! 

Jennifer's profile image
2 years ago

service Pep boys didnt put the oil cap back , forgot to put the filter back on and messed up my truck, I bought new tires, got ripped off, they forgot to balance the tires. 

Connor's profile image
2 years ago

Great deals on tires Pep Boys has great tire deals. They are usually cheaper than competitors and do a great job taking off old tires and installing new ones. If you're in a bind, go here. 

Paige Nicole's profile image
Paige Nicole 
2 years ago

My husband booked an oil change/tire rotation. Twice now, they’ve “overbooked” and told us we could leave the car and it would be done in a few days. The best part was, we bought tires from them 13 months ago (4 Kumo’s brand new) and we’ve gotten a tire rotation through them 2x since instillation. We failed inspection today because it turns out, they never rotated the tires, so the back tires are too worn and the fronts are like brand new still. WORST company I’ve ever dealt … See more 

Sarah Youngblood's profile image
Sarah Youngblood 
recommend  Recommended
2 years ago

On time appointment. Satisfied with the service. 

John French's profile image
John French 
recommend  Recommended
3 years ago

Had my own guy for years and was in a situation where still living in Pennsylvania and needed tires. Went with a national chain and now living in New York. They are great and best thing is they are also open weekends, so highly recommend them. 

Cindy Breidenbach's profile image
Cindy Breidenbach 
recommend  Recommended
5 years ago

We called and they said.. come on down! Fast friendly service with a smile. 

Jonathan Xavier Cordero's profile image
Jonathan Xavier Cordero 
6 years ago

Service is always great! Amazing staff! 

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 3.8 star rating with 751 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is open now. It will close at 8:00 p.m.  

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