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Pep Boys Auto Parts & Service

3.8

About this business

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online. 

Location details

1375 Marketplace Dr, Brighton, NY, 14623, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.8772 reviews
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Paige Nicole's profile image
Paige Nicole 
2 years ago

My husband booked an oil change/tire rotation. Twice now, they’ve “overbooked” and told us we could leave the car and it would be done in a few days. The best part was, we bought tires from them 13 months ago (4 Kumo’s brand new) and we’ve gotten a tire rotation through them 2x since instillation. We failed inspection today because it turns out, they never rotated the tires, so the back tires are too worn and the fronts are like brand new still. WORST company I’ve ever dealt … See more 

Sarah Youngblood's profile image
Sarah Youngblood 
recommend  Recommended
3 years ago

On time appointment. Satisfied with the service. 

John French's profile image
John French 
recommend  Recommended
3 years ago

Had my own guy for years and was in a situation where still living in Pennsylvania and needed tires. Went with a national chain and now living in New York. They are great and best thing is they are also open weekends, so highly recommend them. 

Cindy Breidenbach's profile image
Cindy Breidenbach 
recommend  Recommended
5 years ago

We called and they said.. come on down! Fast friendly service with a smile. 

Jonathan Xavier Cordero's profile image
Jonathan Xavier Cordero 
6 years ago

Service is always great! Amazing staff! 

Paul A. Pescrillo II's profile image
Paul A. Pescrillo II 
6 years ago

I’ve been taking both my cars here for years. The other day was the first time I decided to go somewhere else. The water pump went on my car and it was something they replaced. After finding out they would replace the part for free, they told me it would cost around $500 for labor. Wtf? At the end of the day I had no choice but to get it done so I did. The problem here was the District Manager never called me. Not once to talk to me. Also, they didn’t offer anything to remedy the situation. Nothing. After giving this place a... read more

Scott Krebbeks's profile image
Scott Krebbeks 
6 years ago
Kaleena Hill's profile image
Kaleena Hill 
6 years ago

As a women educated in cars, I appreciate you treating me with dignity and respect, as well as your excellent customer service. Will be coming back as my regular car service repair from now on. 

Tara Harnish's profile image
Tara Harnish 
7 years ago

A huge thank you to Gavin for his excellent customer service and for taking such great care of my car. You have restored my faith in car shops after another car shop mislead us. You’re honesty, kindness and expertise have made us customers for life. Thank you!!! 

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 3.8 star rating with 772 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is open now. It will close at 8:00 p.m.  

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