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Pep Boys Auto Parts & Service

3.6

About this business

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online. 

Location details

5330 Charlotte Pike, Nashville, TN, 37209, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 7:00 p.m.
Tue7:30 a.m. to 7:00 p.m.
Wed7:30 a.m. to 7:00 p.m.
Thu7:30 a.m. to 7:00 p.m.
Fri7:30 a.m. to 7:00 p.m.
Sat7:30 a.m. to 7:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.6763 reviews
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Delaney Hawkins's profile image
Delaney Hawkins 
8 years ago

Horrible customer service..cant even p provide a phone call to communicate on what's going on with my car it shouldn't have taken 2 days to put on 2 tires and alignment apparently there was something going on with my struts do they failed to communicate with me what was going on throughout the process know the manager probably come before me having to spend $100 to get a taxi because I didn't complete my car and I'm completely disappointed try and find somewhere else to get your car worked on 

Sierra Vandermeeden's profile image
Sierra Vandermeeden 
10 years ago

Worst customer service I've ever experienced. Needed one tire and was told it would take an hour. Still no phone call from them 3.5 hours later. Called to see what was going on. They said it would take another 40 minutes or so. Hour and a half later still nothing from them so I picked up my car and refused any service. Hopefully if you take your car here you have absolutely nothing important to do all day long and maybe the next day too. 

Madhavan S. Nàir II's profile image
Madhavan S. Nàir II 
11 years ago
Robert Epps's profile image
Robert Epps 
11 years ago
Chris Davis's profile image
Chris Davis 
11 years ago
Christopher M. Banks's profile image
Christopher M. Banks 
12 years ago

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 3.6 star rating with 763 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is open now. It will close at 7:00 p.m.  

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