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Pep Boys Auto Parts & Service

4.5

About this business

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online. 

Location details

12228 Meridian E, Puyallup, WA, 98373, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.51,412 reviews
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Julie Bush Simpson's profile image
Julie Bush Simpson 
8 years ago

I want to gives a big thanks to the two gentlemen that helped my 83 year old mother. She needed her right turn signal replaced and you were so kind and took such good care of her. Thank you so much. There aren't to many people out in this world that are this sweet. 

Wendy Carmell's profile image
Wendy Carmell 
8 years ago

Ive been coming here for 7 years.loyal customer oil change tunr ups breaks and tires this was the worst ecperience ive had..service engine light on..the guy at the desk said we're busy you don't need oil change.WHAT..!# ivr been waiting over an hour..they say 30 min.. Asked to get help with tires wad told i could waite till he got off the phone?..customer service sucks 

Jake McVay's profile image
Jake McVay 
8 years ago

Left my car for there early drop off. Put the key in there 'secure' box. Car and key both gone. Manager didn't even call the cops. I'm having to deal with it. Stay away from this store! 

Megan Garey Morse's profile image
Megan Garey Morse 
9 years ago

I had a positive experience with Pep Boys today! They fixed my car as a walk in appointment in just a few hours. Great customer service!! 

Shannon Janes Hess's profile image
Shannon Janes Hess 
9 years ago

Went in for nail in tire. They said it wasn't repairable and said I had a prorated warranty to replace tire. We have less than 1000 miles on these new tires. They said I was credited 85%. Good thing I did the math, because they wanted to charge me more than the 15% I was responsible for. 15% on a $144.99 tire is only $21.75. So that plus $7.57 tax plus $27 install fee is $56.31. They initially told me I owed $89 total. NOPE. Do your math guys. 

Shawna Lewis's profile image
Shawna Lewis 
9 years ago

Pep boys in Puyallup did a water pump on my car 2 years and 2 weeks ago. I took it into pep boys about 2 or 3 months ago because I suspected the water pump was going out (my mechanic thought so as well) the water pump has a life time warranty on it and the labor was under warranty for two years after they installed it. Well they said it wasn't the water pump and that it was an electronical problem. I knew they were full of shit and was a big bitch to them. I drove the car home and everything seemed fine for 2 to 3 months, so... read more

Bryan Sulaiman's profile image
Bryan Sulaiman 
9 years ago

Just bought car two days ago, wanted to check ac out. Came to pick it up n had scratches on the dash around vents n solar sensor ( which they said needed to be replaced ) confronted them, and they denied it? What more proof do u need? Was not like that when I left it, n scratches around places you were suppose to inspect 

Deidre Perez Norris's profile image
Deidre Perez Norris 
10 years ago
Bubba Marshall's profile image
Bubba Marshall 
11 years ago

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 4.5 star rating with 1,412 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is open now. It will close at 8:00 p.m.  

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