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Pep Boys Auto Parts & Service

3.9

About this business

Location details

8499 N Springboro Pike, Miamisburg, OH, 45342, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.9742 reviews
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Chris Garrett's profile image
Chris Garrett 
recommend  Recommended
6 years ago

Great people that works there an knowledge on what they do, an treat customer with respect. Definitely recommended that place 

ChristinaLivin AndLovin MesiahA'King's profile image
ChristinaLivin AndLovin MesiahA'King 
6 years ago

Justin is always professional and friendly. I love these guys. As a woman not educated on mechanical things they are always truthful and dont try to get over on me on prices. I'll forever bring my car here. I love Pep Boys 

Digger Howard's profile image
Digger Howard 
6 years ago

I have been a loyal customer for years. After my last oil change your mechanic over tightened the oil cap and cracked my oil pan. Been leaking oil ever since. Please help. 

Steve Wiser's profile image
Steve Wiser 
6 years ago

Didn't do the work I was promised. 

Nancy Terry's profile image
Nancy Terry 
recommend  Recommended
6 years ago

Techs are great and Justin, the service manager, is awesome! Great hire Pep Boys! 

Alli Mains's profile image
Alli Mains 
recommend  Recommended
7 years ago

I ordered tires online and selected this place for an install. I confirmed through online chat that the tires were delivered, however when I arrived at the store the tires were not here. The service associates had the tires delivered same day from a nearby store. The associates were so nice and helpful. I definitely recommend this location. 

Brandon Pickett's profile image
Brandon Pickett 
7 years ago

I have had the worst experience with this place. They don’t know what it means to have an appointment. 

Jeff Gilliland's profile image
Jeff Gilliland 
7 years ago

$113 to change a headlight bulb. Something that takes 15 minutes to do. Told me they had to remove the entire fromt bumper. That is a LIE as I have changed bulbs 3 times in this car myself. The guy at the service desk (younger, new-fangled hairstyle) has a serious attitude and should not be dealing with the public. Maybe he was having a bad day, but I will never buy anything there again because of him. 

Phillip C Reed's profile image
Phillip C Reed 
7 years ago

Appointment for 10am. Arrived 9:30, told the staff I would wait. Car sat untouched until 11:30, and action only started when I made motions to leave. Once started work took about an hour. I guess it’s a good thing I hade an appointment, otherwise who knows how long I would have sat there? 

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 3.9 star rating with 742 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is open now. It will close at 8:00 p.m. 

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