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Pep Boys Auto Parts & Service

3.7

About this business

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online. 

Location details

5 NJ-17, Hasbrouck Heights, NJ, 07604, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 9:00 p.m.
Tue7:30 a.m. to 9:00 p.m.
Wed7:30 a.m. to 9:00 p.m.
Thu7:30 a.m. to 9:00 p.m.
Fri7:30 a.m. to 9:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.71,015 reviews
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Renee Gubich's profile image
Renee Gubich 
7 years ago

Completely and utterly disgusted that ur company would employ such a disgrace to the human race. A life long friend battling cancer posted a picture of his dinner and was verbally attacked by one of ur employees Alan G Kologrivov, who actually made fun of him having cancer and wishing death upon him. Then after, he descided to try trolling and harassing people who didn't like what he said. He started sending friend requests repeatedly to me after I told him what I thought of his disgusting behavior. Is this the type of chara... read more

Scott Fairlamb's profile image
Scott Fairlamb 
7 years ago

To imagine a service manager representing your company by the name of Alan Kologrivov wishing death on a human being who is battling cancer whom he has never met via Facebook is quite disturbing. Screen shots have been taken and further steps with corporate will ensue. 

Laura Kandiel's profile image
Laura Kandiel 
7 years ago

They took extremely long to install and balance a new sort-of tires. 

Laura Kandiel's profile image
Laura Kandiel 
7 years ago

They took extremely long to install and balance a new sort-of tires. 

Jasmin Walters's profile image
Jasmin Walters 
recommend  Recommended
7 years ago

I found a nail in my tire and had it plugged. I commute from the Bronx to New Jersey and knew I had to get the tire replaced immediately. I stopped by Pep Boys on Sr 17, on Tuesday morning, and was greeted by Billy, who was very friendly and upbeat. He assured me that he would test all tires and be able to replace any damaged ones within twenty minutes. Billy was honest, he didn't try to sell me multiple tires - he told me that they were all good except for the one that h… See more 

Jasmin Walters's profile image
Jasmin Walters 
7 years ago

I found a nail in my tire and had it plugged. I commute from the Bronx to New Jersey and knew I had to get the tire replaced immediately. I stopped by Pep Boys on Sr 17, on Tuesday morning, and was greeted by Billy, who was very friendly and upbeat. He assured me that he would test all tires and be able to replace any damaged ones within twenty minutes. Billy was honest, he didn't try to sell me multiple tires - he told me that they were all good except for the one that had been plugged. He changed the tire in under 30 minut... read more

Robin Lynn Dechert's profile image
Robin Lynn Dechert 
8 years ago

Gotta love it ... go in to price tires and start with $800 for 4.... must of thought here is a woman, lets get what we can out of her ... when questioned why you start with the highest or why he didn't ask me what price range since i have print out from internet, he then tells me i should have just told him. No, paying for a service and wanted to see if i missed anything ... was rude and only one on register with a line of 8 to 10 people. Lovely customer service . The best, asked if I wanted an alignment after gettting tires... read more

Robin Lynn Dechert's profile image
Robin Lynn Dechert 
8 years ago

Gotta love it ... go in to price tires and start with $800 for 4.... must of thought here is a woman, lets get what we can out of her ... when questioned why you start with the highest or why he didn't ask me what price range since i have print out from internet, he then tells me i should have just told him. No, paying for a service and wanted to see if i missed anything ... was rude and only one on register with a line of 8 to 10 people. Lovely customer service . The be… See more 

Al Vi's profile image
8 years ago

The shittiest place to go. You will never get your car fixed. Just hated. 

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 3.7 star rating with 1,015 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is closed now. It will open at 7:30 a.m. 

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