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Pep Boys Auto Parts & Service

3.7

About this business

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online. 

Location details

919 Lane Ave S, Jacksonville, FL, 32205, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.7642 reviews
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James Chave Massengill's profile image
James Chave Massengill 
7 years ago

The entire team here at Pepboys Auto is amazing and beyond helpful! Thank You so much!!!!! 

Buck Matchmakerofrealestate Tamula's profile image
Buck Matchmakerofrealestate Tamula 
7 years ago

My appointment was at 1:00 pm today for an oil change. Carolyn explained it's not really an appointment. It only means you are next in line. It's 1:21pm and my truck is in the same spot I parked it. She did not make eye contact, no smile, no apologizes or we will get to you as soon as possible. I guess she woke up on the wrong side of the bed. I'm a faithful customer but NOT after today. At least provide the customer with an estimated timeframe. #pepboyslaneave #givehercustomerservicetraining 

Shakeirra Carson's profile image
Shakeirra Carson 
7 years ago

Unprofessional and rude Jenny is the worst DONT TAKE YOUR CAR TO THEIR SHOP!!!! 

Brandon Patterson's profile image
Brandon Patterson 
8 years ago

Great service and wait time is not a problem and great people 

Gus Massis's profile image
Gus Massis 
8 years ago

The employees at this location have the worst attitude that customer service can ever displayed in front of customers 

Kevin Lind's profile image
Kevin Lind 
10 years ago

2 days 2 appts to simply transfer a set of tires from another store before I take a long drive. Big waste time with lazy employees and bad service! 

Teresa Creech's profile image
Teresa Creech 
10 years ago

If you want trustworthy honest mechanics, please go see Mike and his crew here at Pep Boys on Lane ave. I can't Thank them enough See you all next time. . 

Ralph Boggan's profile image
Ralph Boggan 
10 years ago

Great shop when to have shocks put on my truck on Dunn Ave .. The price and the quote that I got did not sit well with me I am a mechanic myself so I know what it should cost to have it done. Call lanes avenue the next day .. 200 dollars difference in the price and the quote from Dunn Avenue... And that included oil change any air filter. I stay on north side but from now on I will go to lanes to have my car and truck service..thanks Erik Froden 

Denise Crowley's profile image
Denise Crowley 
10 years ago

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 3.7 star rating with 642 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is closed now. It will open at 7:00 a.m. 

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