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Pep Boys Auto Parts & Service

3.6

About this business

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online. 

Location details

900 Broadview Village Square, Broadview, IL, 60155, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.6610 reviews
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Michael Dietrich's profile image
Michael Dietrich 
recommend  Recommended
4 years ago

We got great service and will our part to make sure your vehicle is up and running. We are dedicated to giving our customers the best service from the guys up front, to the technicians in the back. Come on down! Well take care of you 

Mike Monczynski's profile image
Mike Monczynski 
recommend  Recommended
4 years ago

Excellent staff and they treat you like family 

Audrey Bartucci's profile image
Audrey Bartucci 
6 years ago

i called about a busted windshield wiper transmission. i was told the part was in stock. get here FROM PALATINE to be told they have to order it and it would be at least another 3 hours! I'm furious. i just wasted 2 hours of my day here and my car is not repaired. 

Terri Karr's profile image
Terri Karr 
recommend  Recommended
6 years ago

Great experience each time I go wait time depend ON time OF day 

Camilia Mack's profile image
Camilia Mack 
6 years ago

The guys are very nice and friendly, however the wait time is outrageous! Went in for a plug for my tire at 2:50pm and didn't get my car back until 6:15pm. I was told that there was a two hour wait when I arrived, but I didn't think it would take over 3 hours. 

Irene Reneece's profile image
Irene Reneece 
6 years ago

There is no point in scheduling an appointment because you will wait hours regardless because they are always short staffed! Why let me schedule an appointment if you are going to make me wait anyway! DO NOT BRING YOUR CAR HERE UNLESS U HAVE YEARS TO WAIT! 

Chris Havy Hayevsky's profile image
Chris Havy Hayevsky 
7 years ago

I couldn't give 0 stars. Brought my car in @ about 12pm. Called the next day for status @ 4pm, more than 24 hours later. After being on hold for 10 minutes and being asked multiple times what I wanted I get: "I didn't even know it was on the board" Malik tells me. And then he says "I wasn't here yesterday" and tries to give me BS excuses. Reminder of why I stopped going there in the 1st place. 

Jill Natarus-Flinchum's profile image
Jill Natarus-Flinchum 
7 years ago

I was told 1 hour wait came back 2 hours later car not touched walked out never again lost my business 

Jorge M Sandoval's profile image
Jorge M Sandoval 
7 years ago

made an appointment at 9am for an oil change, I got my car ready at 5pm this is ridiculous what is the point of the appointment?? 

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 3.6 star rating with 610 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is open now. It will close at 8:00 p.m.  

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