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Pep Boys Auto Parts & Service

3.6

About this business

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online. 

Location details

13729 Research Blvd, Austin, TX, 78750, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.6445 reviews
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Mike McGowan's profile image
Mike McGowan 
3 years ago

Had my new 21 gt mustang for is first oil change left it there for 6 hours. Told the rep, I didn't think they finished the work, he assured me it was complete. Came home tonight two weeks later and popped the hood because it's low on windshield washer fluid, engine is covered in oil, look around at the mess and the screw in oil cap is sitting in top of the wheel well. They never put it back. Heat from the splashing oil melted part of the heat shield under the hood. Called th… See more 

Sara Johnson Miller's profile image
Sara Johnson Miller 
recommend  Recommended
5 years ago

Mr. Murga and the guys at Pep Boys replaced my tire at an amazing price and with the best quality service. They really do a really great job, and they work quickly to respect the customers time. I am a very satisfied customer and I would highly recommend them. 

Farrah Fox's profile image
Farrah Fox 
5 years ago

These people are the worst!!! Do not go here!!! They stole a stole ibach suspension shocks from me and lied about it. They are thieves and liars, beware. I am filing a lawsuit and calling the police 

Karen Miller's profile image
Karen Miller 
recommend  Recommended
7 years ago

Great service, great price! I had the car inspected but the wait was not long-I was finished in about 45 minutes! 

Karen Miller's profile image
Karen Miller 
7 years ago

Great service, great price! I had the car inspected but the wait was not long-I was finished in about 45 minutes! 

Julio Hinkson's profile image
Julio Hinkson 
8 years ago

Gave me false information to get me to come into the store, I get there and the part I needed they didn't have and they were gonna charge me more than double what they told me over the phone. 

Julio Hinkson's profile image
Julio Hinkson 
8 years ago

Gave me false information to get me to come into the store, I get there and the part I needed they didn't have and they were gonna charge me more than double what they told me over the phone. 

Tina Kahanek's profile image
Tina Kahanek 
8 years ago

I had a GREAT experience at this Pep Boys today. I am so grateful for them going above and beyond to help me figure out an issue I was having with after market HID light on a used vehicle. I will always go there first in the future!! 

Fredrick Ellis's profile image
Fredrick Ellis 
8 years ago

They had everything I wanted. But no service. No one in the store at all. Stood in check out for a while with some other ppl. Just waiting. Then decided to go someplace else that I could at least check out of. 

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 3.6 star rating with 445 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is open now. It will close at 6:00 p.m.  

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