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Pep Boys Auto Parts & Service

3.7

About this business

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online. 

Location details

1509 Easton Rd, Willow Grove, PA, 19090, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 9:00 p.m.
Tue7:30 a.m. to 9:00 p.m.
Wed7:30 a.m. to 9:00 p.m.
Thu7:30 a.m. to 9:00 p.m.
Fri7:30 a.m. to 9:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.7938 reviews
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Adam Gart's profile image
Adam Gart 
4 years ago

had appt..15 mins of waiting and nobody helped..guess they dont want my business 

Bob Agans's profile image
Bob Agans 
5 years ago

prices got high.parts aren't quality 

Maritza Rosado Rodriguez's profile image
Maritza Rosado Rodriguez 
recommend  Recommended
5 years ago

woke up to a flat tire on a Sunday morning and they were quick to repair it! 

Lyndsay Fitzer Handschuh's profile image
Lyndsay Fitzer Handschuh 
recommend  Recommended
5 years ago

Olga Dejesus was such a pleasure. She was very patient and helped me look at different tire options for my car. She then was super helpful to find the correct breaks for my sport package. She came out to my car to ensure we got the right measurements and heat rating. I'm so glad she was so knowledgeable on tire and break selection. She also helped me find my lock nut in my car. So so patient and helpful. I will totally go back to see Olga for car help at pep boys. 

Pete Molnar's profile image
Pete Molnar 
recommend  Recommended
5 years ago

The guys behind the counter are friendly & seem to know what's up. made great recommendations & tested battery to confirm the problem. Well done...I think Tony was the guy! 

Paul A. DeLaurentis Jr.'s profile image
Paul A. DeLaurentis Jr. 
6 years ago

Had to fix my license plate. Rayna knee exactly where the parts I needed were. I got outside and realized that the old brackets were stripped and almost impossibly fused together. Went inside and Rayna grabbed a couple of vis-grips and we got them apart. Great place, friendly, and it was only 7:30 in the morning. Thanks! 

Samantha Pinto's profile image
Samantha Pinto 
6 years ago

We got a flat today around 3:45, our insurance company tow truck arrived by 4:30 and we got to pep boys with the car by 4:50... they said they'd call to let me know the status within 30 mins. I took my sons to the mall thinking it would be a while- nope! When I got that call it was 40 mins but it was to tell me that it was DONE. So quick, great communication. We typically go somewhere closer to home because we've had a bad experience with pep boys in the past... this location is different. Dave specifically was really helpfu... read more

Brian Anderson Jr.'s profile image
Brian Anderson Jr. 
7 years ago

Service is terrible and they don't seem to want to help and the mechanics lie to you. I'm sure some stores have some decent mechanics but a majority of them. Pep boys has really gone down hill in the past ten years. 

Walter Hoffmann's profile image
Walter Hoffmann 
7 years ago

Went online and looked up a blower motor for the HVAC system on my Jeep. Online price was roughly $40. Called the store & they had it in stock. Went to pick it up and the price scanned at over $130. � The clerk checked with the manager (Ken) while I pulled up the web page on my phone. Showed him the price and he honored it, including the web discount! Was pleasantly surprised, as whoever entered the price on the website may be soon! 

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 3.7 star rating with 938 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is closed now. It will open at 7:30 a.m. 

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