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Pep Boys Auto Parts & Service

4.3

About this business

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online. 

Location details

1795 Central Ave, Albany, NY, 12205, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.3997 reviews
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Jo Ann Healy's profile image
Jo Ann Healy 
recommend  Recommended
4 years ago

I was up at visiting a college on Saturday, Oct 24 in Albany and my car died. I had an awful time getting a place to service my car since all paces were booked and closing at 5:30. I called Pep Boys and Tom and his crew saved the day! I got towed to the shop at 2 pm and left at 4:30. The mechanic replaced the starter and we went back home to Yonkers. Tom was wonderful and moved around some things so that the mechanic can see use the car ASAP. Thank you Pep Boys! 

Kat Kash's profile image
Kat Kash 
recommend  Recommended
4 years ago

They got me in quickly and treated me with respect unlike Lia Honda. Got my battery changed in a quarter of the time I would’ve at Honda. This is my second time here and I will be back next time I need service. 

Brenda Ziegler's profile image
Brenda Ziegler 
recommend  Recommended
5 years ago

A big thank you to Pep Boys on Central Av in Colonie! While my husband was out of town I drove his truck. I mistakenly left the fob key in my pocket and then into the wash. Crap he comes today:). That means we had two non-working fobs. Thought of going to the dealer but went to Pep Boys and Bill at the front desk was kind to help and we put new batteries in both. Easy, inexpensive fix (only $7) but his kindness made my day. Thank you! 

Greg Draiss's profile image
Greg Draiss 
5 years ago

Ordered trailer hitch and installation service for Sat 2/22 11AM. 9:15 PM Friday evening FEDEX calls me saying hitch is in Meteuchen NJ rail yard. I said why are you calling me? Part is to go to Pep Boys in Albany NY. They said no way it will be in Albany by my 11AM appointment. No call from Pep Boys saying part not at shop. I would have driven 30 miles for nothing. PEP BOYS YOU SUCK WHAT WONDERFUL CUSTOMER SERVICE 

Jasmine Weathers's profile image
Jasmine Weathers 
6 years ago

They did a diagnostic that cost 100 and said I had to bring it to dealer to fix. Had to pay my dealer for diagnostic because Pep Boy said it might be something. Might be is not a diagnosis. 

Leesa Hudock's profile image
Leesa Hudock 
recommend  Recommended
6 years ago

Gerard is an absolute angel. He and Bill got stuff done. Thank you both!!! 

Wayne Dedrick's profile image
Wayne Dedrick 
7 years ago

People are great, service is above and beyond and the price is awesome. 

Diane Cappello Boswell's profile image
Diane Cappello Boswell 
8 years ago

The service is the best in the Area, friendly management and staff. Quick service, extremely curitious and helpful. I will recommend them to all my family and friends 

Curt Kling's profile image
Curt Kling 
8 years ago

SAVE YOUR LIFE AND AVOID! Center link blew apart while I was in Tennessee after having an alignment done by Sean at the 1795 Central ave location. Save your live and go to a real shop. More detailed synopsis on google reviews. 

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 4.3 star rating with 997 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is closed now. It will open at 7:30 a.m. 

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