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Pep Boys
- Automotive
- Birmingham, AL
About this business
Location details
1566 Montclair Rd, Birmingham, AL, 35213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
I made an appointment for 4:30 on 11/20/2025 to have a headlight replaced. I saw there were a lot of cars ahead of me, and I understood. I was patient and really didn't ask for any updates. Around 5:45, I was told by Jennifer that my car was about to be ready. I was never told after that that it was finally ready, so I continued to wait patiently, assuming maybe something took longer than they thought it would. I tried to be understanding. At 7:20, I hear an associate helping another customer. I go to ask for an update as it... read more
Detailed Review for Pep Boys – Irondale, AL My experience with this location was disappointing from start to finish due to poor communication, inaccurate inventory information, and a lack of accountability from the staff. On October 6th, I called Pep Boys Irondale to confirm availability of two specific tires for my Ram Promaster. I was told over the phone that the tires were in stock. To be absolutely sure, I called again at 9:21 AM that same morning and spoke directly with an employee in the store. I confirmed the exact ti... read more
Jenn and Joe are the best. Wouldn’t go anywhere else
The Service here is always top notch and the associates have great banter, I come here often and have never had a poor experience. Jo is probably my favorite, good guy, hard worker, needs a raise.
Frequently asked questions about Pep Boys
How is Pep Boys rated?
Pep Boys has a 4.1 star rating with 452 reviews.
When is Pep Boys open?
Pep Boys is closed now. It will open tomorrow at 7:00 a.m.
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