Pep Boys's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Pep Boys

4.2

About this business

Pep Boys Reading on Plaza Dr has everything your car, truck or SUV needs. Auto repair, oil change, new tires, discount tires, brakes, battery replacement, inspection, towing and other service appointments are available same day. With 100 years in business, our ASE certified mechanics go further to help you go farther. Call or schedule your appointment online. 

Location details

3401 Plaza Dr, Reading, PA, 19605, United States

Get directions
WeekdayScheduleStatus
Mon7:30 a.m. to 7:00 p.m.
Tue7:30 a.m. to 7:00 p.m.
Wed7:30 a.m. to 7:00 p.m.
Thu7:30 a.m. to 7:00 p.m.
Fri7:30 a.m. to 7:00 p.m.
Sat7:30 a.m. to 7:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.21,155 reviews
Select a rating
Ellen Lutz's profile image
Ellen Lutz 
7 years ago

If I could give this place -5 stars I would. Horrible service, I was made to feel like it was my fault that they didn’t do something right that could have gotten me seriously hurt and not even a sorry for something they did wrong. I will be contacting corporate 

Howie Willman's profile image
Howie Willman 
8 years ago
Matthew Johnston's profile image
Matthew Johnston 
8 years ago

Great job, truck drives great. Great service, thanks Jeff 

Joe Lanz's profile image
Joe Lanz 
8 years ago

Sign said 30 minute oil change with an appointment. I didn't have one and the counter man said it would be an hour and a half. Over 3 hours later it was pulled out and I had to go ask if it was done. 

Pat Noecker's profile image
Pat Noecker 
8 years ago

We called a couple different places to get tires and were told "we'll try to get you in...we may not be able to though..". The guys at Pep Boys got us Right in and took care of my car...No Problem! They also gave me a quote for work on our other car.....$300 under the competitor! 

John Nagle's profile image
John Nagle 
9 years ago

This place will tell you that your car needs things it doesn't need. They told me I needed wiper blades even though I told them I had just put brand new ones on the car. I had purchased the wiper blades from them the previous day! They threw away my wipers and mounting pieces and installed a cheaper brand using zip ties to hold them in place! This outfit is not that good old place we remember; it is a gyp joint! Avoid at all costs! 

Jessica Maria Carreras's profile image
Jessica Maria Carreras 
9 years ago

My first time here it took almost 3 hours for a tire change because the guy went on break right after I got there. The second time I decided to make an appointment for my oil change and Lee (once again) told me I would have to wait an hour just for the car to get in (again because he went on break)... A different guy however told me he would have someone else do it so it would get it in 5 mins...got enough of a bad vibe to not come here anymore. Wow 

Jane Dembner's profile image
Jane Dembner 
9 years ago

Great service. Had a flat ...2 hours from home! Sunday afternoon 40 minutes from closing. They took care of us..gracious, helpful, and cost effective!! Life savers. Thank you. 

Bison Hermanni's profile image
Bison Hermanni 
10 years ago

Frequently asked questions about Pep Boys

How is Pep Boys rated?

Pep Boys has a 4.2 star rating with 1,155 reviews. 

When is Pep Boys open?

Pep Boys is closed now. It will open tomorrow at 7:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com