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Pentucket Bank
- Banks
- Haverhill, MA
About this business
Specialties Pentucket Bank was established when we received our Mutual Charter in March, 1891 and opened for business four hours a week at 35 Washington Street in Haverhill. Today, we still do not have stockholders to please or to pay dividends to. This allows us to provide a high level of personalized service to our customers and to provide stability and support to the communities we serve. Because we are not obligated to pay stockholders we can focus on our customers, the needs of our local communities and the long term de... read more
Location details
1 Merrimack St, Haverhill, MA, 01830, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 3:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Awful customer service and severely out dated web services and customer support. Tellers are rude and condescending. Never thought Bank of America would be a good option until dealing with these jokes of an institution.
Business response:
Joshua, we’re sorry to hear that. Could you please send us a direct message with the best phone number or email to contact you? We would appreciate an opportunity to research how to improve your experience. Thanks!
RecommendedThank you Pentucket Bank! You are saving local businesses by leading the way on the PPP SBA Loans. Our loan was approved last week and just notified that the money has been deposited. We appreciate your team's effort in this matter.
TAN ESPECTACULAR, Y EL PERSONAL MAS PROFECIONAL NO SE PUEDE.... SOLO UN DETALLE QUE NO ME GUSTÓ PARA NADA.... NO ESTA CERCA JAJAJAJA. PENTUCKET BANK EL AREA DE METHUEN, LAWRENCE, S. LAWRENCE NECESITA UN BANCO ASI DE PRESTIGIOSO.
My card randomly got shut off without anyone notifying me just a few weeks before Christmas and I have bills that are due. Now the banks been closed all weekend and haven’t been able to get ahold of anyone. The least that could’ve been done would be a phone call or email notifying me when and why my card got shut off, so I could finish my Christmas shopping and pay my bills! Have ALL my Christmas money and plenty to pay my bills with in my account, so that is not the issue. Do not recommend this bank.
I do not know what is going on but I have plenty of funds and cannot access anything! I am going to withdraw everything from my accounts here tomorrow and switch to a different institution!
Awesome bank with exceptional customer service. It’s nice to have a hometown bank where you receive personal service and aren’t treated like just a number. They even called me to wish me a happy birthday! 5 stars ⭐️ ⭐️ ⭐️ 🌟 ⭐️
Went in to open a business account. I was told to come back they are busy with other things. Not the customer services I was looking for!
A big heartfelt thank you to Jodie at the Westgate Branch and Alana at the Merrimack Street Branch!! Jodie helped me out tremendously this week and Alana helped me out today. Superior service that can’t be found in larger banks. There is nothing better than banking local! THANK YOU!! ❤️
Simply the best ,,love you guys . shout out to Sam and Andrea thanks for all your help ,,you guys are the best Bob Alderman
Frequently asked questions about Pentucket Bank
How is Pentucket Bank rated?
Pentucket Bank has a 4.7 star rating with 44 reviews.
When is Pentucket Bank open?
Pentucket Bank is open now. It will close at 4:00 p.m.
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