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Penske Collision Center

3.7

About this business

Location details

9136 Firestone Blvd, Downey, CA, 90241, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.7128 reviews
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Cheryl Hartford's profile image
Cheryl Hartford 
recommend  Recommended
6 years ago

This is the second time that I’ve had my car repaired through Penske collision Center. They have a very good staff and I must say they keep you up-to-date on everything that is going on with your vehicle and that’s what I appreciate about them. 

Cheryl Hartford's profile image
Cheryl Hartford 
6 years ago

This is the second time that I’ve had my car repaired through Penske collision Center. They have a very good staff and I must say they keep you up-to-date on everything that is going on with your vehicle and that’s what I appreciate about them. 

Raul Gutierrez's profile image
Raul Gutierrez 
6 years ago

Pésimo servicio de atención al cliente ,hacer comentarios en ingles entre las señoritas del servicio al cliente pensando q los demas no entendemos de muy mal gusto,demora tras demora para terminar la reparacion y encontrar tu vehículo sucio de grasa en el interior pésimo 

Business response:

Raul, Quieremos ofrecer nuestras disculpas sobre su experiencia de reparacion. Le agradeceria la oportunidad de hablar con usted y escuchar mas detalles. Por favor, pongase en contacto con nosotros para hablar mas sobre su visita, y podremos asegurar su satisfaccion con nosotros.…See More 

Florin Clapa's profile image
Florin Clapa 
6 years ago

Repairs delayed for weeks. Poor customer service. Avoid. 

Johana Bastidas's profile image
Johana Bastidas 
7 years ago
Harris Awah's profile image
Harris Awah 
8 years ago

Business response:

Harris, Thank you so much for the wonderful rating! We're glad you had such a great experience at our Collision Center! We'll always be here to help with any automotive repairs you may need! Best wishes, Penske Collision Center Downey 

Tina Leggroan's profile image
Tina Leggroan 
9 years ago

The best in the land. Thank you for always meeting my expectations. 

Robert E Canales's profile image
Robert E Canales 
9 years ago

Just got my car back from getting touched up. Feeling much better with the out come with the way it looks. After a little help from the West Covina location, I'm very pleased with all their efforts to make me a satisfied customer. 

Business response:

Thank you so much for your 5-star review, Robert! We will be sure to share your kind words with the team. We look forward to your next visit. 

Daniel Wu's profile image
Daniel Wu 
10 years ago

Frequently asked questions about Penske Collision Center

How is Penske Collision Center rated?

Penske Collision Center has a 3.7 star rating with 128 reviews. 

When is Penske Collision Center open?

Penske Collision Center is closed now. It will open on Monday at 9:00 a.m. 

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