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Pennymac
- Finance
- Franklin, TN
About this business
Location details
6840 Carothers Pkwy #500, Franklin, TN, 37067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Don/Dawn? from customer service needs a raise, best experience I have had with Pennymac within the 5 years of having a mortgage with them! Straight to the point, polite and respectful. I could understand everything he said, very clear spoken! Thank you! (8/7/26)
Awful
Would give them 0 stars if possible. Got pre approved for my loan, and then close to closing time found out they had changed my down payment from 3.5% to 15% without even letting me know. When I called David to find out the reasoning, he let me know that he knew the initial pre approval would get past his automated underwriting, but not his actual underwriters. They never bothered to call and let me know of the changes and can’t give me any way to get back to my original approval. No one has straight answers to my questions.... read more
This is an amazing company and I have no idea why people are giving it 1 star! The employees are great and I got my house quickly! The explained the process very nicely and understandable! I will definitely recommend this!
Frequently asked questions about Pennymac
How is Pennymac rated?
Pennymac has a 1.4 star rating with 37 reviews.
When is Pennymac open?
Pennymac is closed now. It will open at 6:00 a.m.
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