Penncare Internal Medicine Associates

Marshal Cerasaro 

on Google

a year ago

3rb floor ob department. Doctors can't keep appointments. Made and appointment for 245. Then at 310 come in and say the doctor is running 30 minutes late. Have been sitting in their waiting room for over an hour waiting to be seen. This is not the first time this has happened. All the Penn medicine places act like this. Patients are not important. These so called professionals do not act professional. No communication. A complete waste of time this entire medical center needs to be shut down. These doctors get paid way to mu... read more

Anonymous 

on Google

a year ago

3rb floor ob department. Doctors can't keep appointments. Made and appointment for 245. Then at 310 come in and say the doctor is running 30 minutes late. Have been sitting in their waiting room for over an hour waiting to be seen. This is not the first time this has happened. All the Penn medicine places act like this. Patients are not important. These so called professionals do not act professional. No communication. A complete waste of time this entire medical center needs to be shut down. These doctors get paid way to mu... read more

Yong Zhuge 

on Google

2 years ago

I just moved to CC and I was looking for PCP. I called the phone number I found on line for UPenn, trying to schedule an appointment and I spoke to one of the rudest customer service person I met in my whole life. She just kept on saying that 'I do not have any appointments available'. She had no empathy, no patience. I told her that I do not need to schedule an appointment right now, and I can wait for 6-8 weeks. Again, 'I do not have anything available'. She asked me to call back Friday. I guess this is city life, fast pac... read more

Cheyenne White 

on Google

4 years ago

The doctors are absolutely amazing but the lobby staff and security are extremely rude,nasty and disrespectful.