Penn Radiology Penn Presbyterian

Shuffarel Bonaparte 

on Google

a week ago

I called the number on the website, they confirmed they closed at 7PM. I arrived at 5:33PM only for them to tell me they closed at 5:30PM. I was told I didn’t need an appointment for an X-Ray, but it seems like I did. It is difficult for me to walk and I don’t drive so getting here to then be turned around w/o any type of accommodation is terrible patient care. 

Alyssa Bernadette Cahoy 

on Google

a month ago

I arrived 20 minutes early for a 10:45am appointment on a Saturday and, despite being the only person in the waiting room, was not seen for nearly 2 hours. Around 11:25am, another patient checked in and was called back within five minutes even though I was still waiting. Even with a light patient load, whatever internal management system they use is disorganized and ineffective. For patients already experiencing stress and uncertainty about potential diagnoses, these kinds of delays add unnecessary anxiety and make the exper... read more

Mary Kate Zahrend 

on Google

2 months ago

I waited 40 minutes before checking in again with the front desk. They crossed my name off their list as if I was already taken care of. I would’ve sat in the waiting room endlessly, had I not gone up to ask how much longer I’d be waiting. I also signed in on the MyChart app. For all the checking in I have to do, the system is still flawed. 

Lina Billa 

on Google

3 years ago

Absolutely disgusting these people are highly unprofessional and nasty they also are in violation of HIPAA I listened as spoke about my medical information and situation loudly in front of other patients as well as other staff members this isn’t the only complaint that I have written I have gone above everyone’s head including the supervisors I can guarantee you that you WILL NOT have a job by the end of the week next time try to be a bit more kind to your patient and instead of blaming them blame yourself for your absolute ... read more

La'Taezya Johnson 

on Google

4 years ago

I called and spoke to a worker named Charlie brown. he was by far the most professional caring representative I have ever spoken too I called not knowing where to even start looking for my client and he help me find her also transferred me to the right place I needed to get InTouch with my client FUTHER MORE also provided me with a number just incase I get disconnected... GIVE HIM A PROMOTION HE IS AMAZING AND IT SHOULDNT GO UNRECONGIZED.