This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Penn Radiology Penn Presbyterian
- Philadelphia, PA
About this business
Location details
51 N 39th St Cupp Pavillion, Philadelphia, PA, 19104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I only had one appointment, but I had a great experience. Waited about 2 minutes in the waiting room, and when I was taken in, everyone was very nice and I was taken in for my scan right away.
I called the number on the website, they confirmed they closed at 7PM. I arrived at 5:33PM only for them to tell me they closed at 5:30PM. I was told I didn’t need an appointment for an X-Ray, but it seems like I did. It is difficult for me to walk and I don’t drive so getting here to then be turned around w/o any type of accommodation is terrible patient care.
I arrived 20 minutes early for a 10:45am appointment on a Saturday and, despite being the only person in the waiting room, was not seen for nearly 2 hours. Around 11:25am, another patient checked in and was called back within five minutes even though I was still waiting. Even with a light patient load, whatever internal management system they use is disorganized and ineffective. For patients already experiencing stress and uncertainty about potential diagnoses, these kinds of delays add unnecessary anxiety and make the exper... read more
I waited 40 minutes before checking in again with the front desk. They crossed my name off their list as if I was already taken care of. I would’ve sat in the waiting room endlessly, had I not gone up to ask how much longer I’d be waiting. I also signed in on the MyChart app. For all the checking in I have to do, the system is still flawed.
Absolutely disgusting these people are highly unprofessional and nasty they also are in violation of HIPAA I listened as spoke about my medical information and situation loudly in front of other patients as well as other staff members this isn’t the only complaint that I have written I have gone above everyone’s head including the supervisors I can guarantee you that you WILL NOT have a job by the end of the week next time try to be a bit more kind to your patient and instead of blaming them blame yourself for your absolute ... read more
Frequently asked questions about Penn Radiology Penn Presbyterian
How is Penn Radiology Penn Presbyterian rated?
Penn Radiology Penn Presbyterian has a 2.3 star rating with 7 reviews.
When is Penn Radiology Penn Presbyterian open?
Penn Radiology Penn Presbyterian is closed now. It will open on Monday at 7:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com