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Penguin Chillers
- Manufacturing
- Knoxville, TN
About this business
Location details
Knoxville, TN, 37932, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst American Made product I’ve ever bought. Failed with the first 2-1/2 months of use ( the condenser fan blew itself apart and took out the compressor) but was still under warranty. I had to ship the chiller back to the manufacturer on my own dime which was $453.00, took them 2 months to fix it and send it back, and I used it for maybe 3 weeks with no more problems. Fired it up for the first time in about 1-1/2 years a month ago, and it’s been running fine until today. The compressor isn’t running, just the condenser fan ... read more
Worst American Made product I’ve ever bought. Failed with the first 2-1/2 months of use ( the condenser fan blew itself apart and took out the compressor) but was still under warranty. I had to ship the chiller back to the manufacturer on my own dime which was $453.00, took them 2 months to fix it and send it back, and I used it for maybe 3 weeks with no more problems. Fired it up for the first time in about 1-1/2 years a month ago, and it’s been running fine until today. The compressor isn’t running, just the condenser fan ... read more
Purchased a Cold Plunge a few years ago. It was one of the first ones they made. It was an expensive purchase and I was nervous in the beginning about maintenance and repairs. It is comforting to know that the people at penguin chillers have my back. They have bend over backwards to ensure the plunges is always working and up to date. The customer service and craftsmanship's are both top notch. I highly recommend them.
I am disappointed in the company. I purchased my cold plunge chiller about 5 months ago and really like the functionality and efficiently of the unit. It’s really easy to set up and chills consistently under 40 degrees. After about five months the unity went down and the compressor stopped working. I reached to the support team and they did a great job of helping get my unit fixed and sent back to me super quickly. They said the unit went down due to a faulty temperature probe. I appreciated their prompt service and the fact... read more
We have used this chiller daily since May. (Over 6 months) Excellent chiller. We had an issue arise over Christmas time and contacted customer support and they have been quick to give us instructions to get it back to their warranty department. So thankful for the great warranty that they stand behind! Helpful advise to prospective buyers....keep the shipping box with the uber secure and plush packing included so that you can easily return, should you have any issues! It will make the process less burdensome and a quick turn... read more
Frequently asked questions about Penguin Chillers
How is Penguin Chillers rated?
Penguin Chillers has a 3.9 star rating with 47 reviews.
When is Penguin Chillers open?
Penguin Chillers is closed now. It will open on Monday at 9:00 a.m.
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