This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Pelage Medi Spa
- Medical Spas
- Issaquah, WA
About this business
Laser Hair Removal Laser Hyperpigmentation Laser Vein Treatment Facials Massage Waxing Chemical peels
Location details
111 Front Street North, Issaquah, WA, 98027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I recently went in to have a hydrafacial and was very pleased. I had bought it off of groupon and was at first, a little skeptical because of some of the reviews but came to find that I found it to be very different. Its a different atmosphere than most spas. Its comfortable. The lady that did my facial was very knowledgeable and explained step by step what she was doing. I didn't feel "rushed" or pressured to buy "over-priced" product. It was actually an exciting, educating experience.
Business response:
Thank your for taking the time to make a comment.. Good Job Team ! JoAnne Mendenhall Founder /Director Pelage Spa and Skin Centre
Awful Experience – Pelage is the worst place if you are looking to get your money's worth. They seem more interested in selling you over-priced products than providing a beneficial experience. I went in a few months ago, and who I assume is the owner was screaming at one of her employees. She came off extremely abbrassive and rude. I recieved some laser hair removal and it did not work. All their services are of the poorest quality yet their prices are very high. I would NEVER reccommend this spa to anyone. It honestly is th... read more
Wonderful Experience – I have really enjoyed my experiences at the spa as well as the results I have had both with my skin and laser hair removal. I highly recommend this place
My wife loves this place! – My wife doesn't write reviews, so I said I'd be her mouthpiece. She absolutely loves this place, very attentive staff and relaxing environment.
Not a Spa, Not Relaxing, Not Recommended – This place is pure chaos, with a very junior staff and no good organization. The mix of products and services is jumbled without any cohesion to logic, at least that I could discern. This made for a very oddball experience that wasn't cheap by any means. And watch out for the owner ... in spite of her "clinical" appearance, don't look to her for alleviating any customer service aches or pains you might have. I had heard mixed reviews, and I thoroughly concur with the other recent re... read more
Best Services I have had – I continuew to be an enthusisastic supporter of this business. I went in to Pelage for some more services this weeek and was pleased to see a brand new brochure with updated prices and some GREAT deals on packages. I have read other reviews on CItySearch that have complained about confusion on prices and packages, so I see these new brochurees as a proactive way of clearing up that confusion. (although I have never had that problem). I also have a friend who is having the SOMA (some sort of deep ti... read more
Good but not Great Spa – I purchased the Pelage Beauty Card (for $150.00) in late 2007. The card includes 15 brow treatments (priced at $15.00 per treatment), 10% off of all other services and 15% off all products. I found this to be a great deal. However, upon my last visit (in April), my technician indicated that my Beauty Card only included 12 brown treatments. Either I was misinformed, or my waxer was uninformed. I have mixed feelings about the atmosphere of the spa. I have found both the waxing rooms and the facial room... read more
Pelage is TRULY the worst place ever. I won't even call it a spa. They dare to call it a spa yet it is the most un-spa place I have ever seen. They seem more interested in selling you over-priced hand lotion and jewelry in their lobby than providing a relaxing "spa" experience. The owner Joanne is appalling. She has an "I'm better than you" approach and is extremely offensive. She pretends to be knowledgeable but she has a bad reputation and is known around the area for providing pseudo-science treatments, weight loss progra... read more
Why I don't return... – I had a nice experience or two at Pelage. But I also had two really negative experiences. The last straw was when I showed up for a massage I had been planning on for a week. I had the best massage of my life (really) from a woman named Leslie, who I specifically requested when I made my next appointment. Well, Pelage called twice to get me to try to reschedule the time for my appoinment. I accomodated. When I arrived, they told me that Leslie was no longer with the company, and that I would be with s... read more
Business response:
Feedback like this is very concerning to me and I would like to take a moment to address your concerns. At Pelage, we aim to consistently deliver a professional service to our customers and I acknowledge that on this occasion, the level of service you received was unacceptable. I have personally spoken with the individual who provided the service and have made it clear that her comments were inappropriate. Regarding your first comment, I completely understand the connection between the client and his/her massage therapist. W... read more
Frequently asked questions about Pelage Medi Spa
How is Pelage Medi Spa rated?
Pelage Medi Spa has a 4.6 star rating with 174 reviews.
When is Pelage Medi Spa open?
Pelage Medi Spa is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com