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Pediatric Associates

3.7

About this business

Location details

53 Granite St # C, Ste C, New London, CT, 06320, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.747 reviews
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Aida Kristo's profile image
Aida Kristo 
recommend  Recommended
5 years ago

Dr. Banack is beyond amazing. I couldn't be more pleased with the service and care Dr. Banack provides for both of my kids. Very caring and personable. I am happy that my children have you as their pediatrician! Thank you so much for everything. 

Barbara Verrier Zordan's profile image
Barbara Verrier Zordan 
recommend  Recommended
5 years ago

I’ve been with ProHealth since it began. I hope you give daily updates on how your business is prepared to take care of us. 

Autumn Dennis Audet's profile image
Autumn Dennis Audet 
5 years ago

Pretty disgusted with this place. We transferred our due to the positions not taking our sons medical care seriously. After eight months of our son being sick every couple of weeks they insisted that it’s normal. When we transferred out it took five weeks for another practice to get the paperwork at which point our sons annual physical was due, they refused to see him while their “third party company” dropped the ball on transferring records. Not sure if there is a disclosure about using a third party vendor for records seem... read more

Linda L Baldwin's profile image
Linda L Baldwin 
5 years ago

We called for a refill for 2 of my husband's prescriptions last week They filled one, but not the other. The pharmacy faxed them a second time. Sunday, we went to pick it up only to find Prohealth had not faxed the script in yet He had no pill for Sunday. We called first thing Monday morning, explained that we had NO pills left. They tried to say the pharmacy had never contacted them, even though we had proof that they had. It is now 1:30 pm. They still have not phoned in the prescription. I called again. Whomever I spoke to... read more

Rickson Kuriakose's profile image
Rickson Kuriakose 
5 years ago

This review is not about the actual healthcare service; we LOVE Enfield pediatrics. But Pro Health billing sucks big time. Optum360 or whosoever their billing partner is, is a disaster. Months lagging in their billing and totally irresponsible and unprofessional in their approach. Apparently my bill is sent to 'collections' even when I was following up with billing right from two weeks after the service. Many mails and phone calls went without any response and when they responded, I was told everything is ok and I will get m... read more

Christy Mattoon's profile image
Christy Mattoon 
5 years ago

You have a new t billing system which obviously was not tested. i received a notice from a credit agency. You told me that the bill had been paid back in Sept. You cannot let the agency know. You told me that it would be 'ok'. When I called them they told me that they cannot remove the notice until YOU tell them to. If my rating has been damaged I will sue you. I worked in IT for 40 years. NO billing system should be installed unless fully tested, even if you bought it from a vendor. This is inexcusable! 

Jeannette Mack's profile image
Jeannette Mack 
5 years ago

the worst music ever if you are 17 minutes late you are considered a no-call no-show even if you was there try to force a no-call no-show paper on me show my son School why he did not get a physical refuse to give me the proper paperwork saying he was 17 minutes late and that's the reason why you did not get a physical 

Jeannette Mack's profile image
Jeannette Mack 
5 years ago

the worst music ever if you are 17 minutes late you are considered a no-call no-show even if you was there try to force a no-call no-show paper on me show my son School why he did not get a physical refuse to give me the proper paperwork saying he was 17 minutes late and that's the reason why you did not get a physical 

Debbie Powers's profile image
Debbie Powers 
5 years ago

Oh you don’t want to know my experience !!! Based on false information I have been dismissed from this practice !!! I tried several times to straighten this matter out , going one step further !!! All the clues where there !!! 

Frequently asked questions about Pediatric Associates

How is Pediatric Associates rated?

Pediatric Associates has a 3.7 star rating with 47 reviews. 

When is Pediatric Associates open?

Pediatric Associates is closed now. It will open tomorrow at 9:00 a.m. 

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