Pearle Vision

John D. 

on Birdeye

5 years ago

Excellent service, friendly, knowledgeable. Explained everything I needed to know about my new contacts 

Megan B. 

on Birdeye

5 years ago

If I could I would give it no stars. I took my young son there for a exam for preschool, they told me they could do his exam and suggested Dr Sweeny since she was good with kids. First off we had to wait almost 50 minutes later then our appointment time. Then about 5 minutes into the exam the doctor said she couldn't do the exam because he was a little fidgety and would move his head when trying to follow the pen tip. She was very impatient and rude with him. Then they tried to charge me for the exam that she wouldn't finis... read more

Molly J N. 

on Birdeye

5 years ago

to the helpful staff here Kayla Thank so much for your help in choosing my frames I love them.. 

D G. 

on Birdeye

5 years ago

HORRIBLE CUSTOMER SERVICE!!! RIP OFF ALERT!!! I WISH I WOULD HAVE READ REVIEWS BEFORE GOING TO PEARLE VISION!! In July 2020, I purchased one pair of glasses with 2 sunglass clip-ons for over $1000. I waited until September to get them mailed to me. When the glassed arrived, the 2 sunglass clips were missing from the box. I have been attempting to work with the store manager “Debra R.” since September 2020 to get replacement clips sent to me. Because of Covid, I tried to be patient because she said their supply was backed... read more

Octavia Blues H. 

on Birdeye

5 years ago

Mismanaged! Sorry but my time is valuable and post waiting 45 minutes to purchase simply frames I left. It was Saturday. Everyone knows it's busy so Why would there be ONE person there to help? They say they care for your eyes but they do Not care for the people who own those eyes! Hire more people to help especially on weekends WTF! 

Emily Y. 

on Birdeye

5 years ago

This Family First Vision Care is completely irresponsible and unprofessional. I had scheduled my appointment ahead of time at 5:00 pm. When I entered the facility, I was instructed to wait as the doctor was not ready. I found myself waiting for nearly an hour. The appointment itself was fine. However, when I completed my appointment, I was given copies of my prescription. The "prescriptions" for my contacts and glasses were printed out on plain white 8x11 sheets of paper instead of actual blue prescription sheets. Now, I'm a... read more

Wilderness M. 

on Birdeye

5 years ago

Don't believe the other rave reviews as this is the worst place ever. After going here for two years they could not prescribe either contacts or glasses correctly. The last time, I got a pair of glasses but I COULD NOT see a darn thing out of them as everything was blurry (while driving to boot) and they made me dizzy and nauseous so had to take them off. I went back with them and was told it was the correct prescription. Really?? Also, my daughter had problems with the glasses that were prescribed to her - gave her head... read more

Nanette Terracciano F. 

on Birdeye

5 years ago

I don’t usually write reviews but I just love the west Babylon location. Andrew and Jackie are so patient and helpful. Andrew even took extra time to find every discount. I love him. Highly recommend this location. 

Ron W. 

on Birdeye

5 years ago

I have worn glasses for more than 30 years and just a month ago got my first pair from Pearle Vision. They aren't even a month old and all scratched up, more than my 2.5 year old pair. I paid extra for the non-scratch coating - what a rip-off. When I went to the store today to see what they would do they said my only option was to use my one time replacement and $25 to get lenses replaced and that I must of dropped them. Their quality is very poor.