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Payne Rio Grande City Ford

4.6

About this business

Payne Rio Grande City Ford is located in Rio Grande City Texas. We sell new Ford vehicles and offer service and parts. Looking to buy a new vehicle? Want to trade-in your vehicle? Our sales department is available from 9 AM to 8 PM Monday through Friday and Saturday from 9 Am to 7 PM. Our service department is open from 7 AM to 7 PM Monday through Friday and Saturday from 8 AM to 4 PM. Our service department offers a wide variety of services to name a few: oil changes, diesel injection service, tire rotations, AC Flush, vehi... read more

Location details

5353 US-83, Rio Grande City, TX, 78582, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.6930 reviews
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Julie Chavez's profile image
Julie Chavez 
recommend  Recommended
4 years ago

excelente servicio en cambio de aceite 

Business response:

¡Hola! Gracias por la reseña positiva. ¡Nos complace que haya disfrutado de su experiencia aquí en Payne Rio Grande City Ford! 

Benny N Issa Rodriguez's profile image
Benny N Issa Rodriguez 
recommend  Recommended
4 years ago

Always very happy with the amazing service from Payne Rio Grande City Ford. 

Business response:

Hi! Thank you so much for taking the time share your great experience with us! Its customers like you that encourage us to always do our best! 🤩🎉 Lo Que Tu Quieres-REGARDLESS! 

Zelda Garcia Sanchez's profile image
Zelda Garcia Sanchez 
recommend  Recommended
4 years ago

Good customer service we were well taken care off and they worked with us to get us what we wanted Joel was our sales person and we would recommend him any time ..until then thank you Payne Ford and to everyone that took care of us not to forget our sales person thank you Joel Garza .. 

Xyndee Martinez's profile image
Xyndee Martinez 
4 years ago

customer service is horrible...so they call you when you are interested in buying a car ALL day, BUT when they are the ones who sent you wrong information via email they give you the run around. They play hot potato with your calls. The info sent to me with a quote and pictures... then they proceed to give every excuse vehicle sold, in service, when said vehicle was "found" the price is bumped up $5000 because it was serviced...the vehicle needed that much repair? No one called back not the general manager not the internet m... read more

Business response:

Hi Xyndee! We received your review on Payne Preowned McAllen, did the situation also happen at this location? Could you email us your contact info to rgcf@paynegroup.com? 

Sylvia Hinojosa's profile image
Sylvia Hinojosa 
recommend  Recommended
4 years ago

good and friendly service thanks 😊 

Isabel Pompa's profile image
Isabel Pompa 
recommend  Recommended
4 years ago

Joel Garza did an amazing job helping me get a car I really liked and great customer service 

Daniel Martinez's profile image
Daniel Martinez 
5 years ago

Update: Management issued me a full refund. They vowed to fix the problem before my next visit. Thanks Payne Rio Motors! Great service...until they told me they cant accept my FordPass Reward points for my oil change. I have 44,000 points! Payne Rio, get with the program. It’s 2020! 

Gladys Briones's profile image
Gladys Briones 
5 years ago

Ask for Raudel ... excelellent service !!! 

Crystal Rosales's profile image
Crystal Rosales 
5 years ago

Frequently asked questions about Payne Rio Grande City Ford

How is Payne Rio Grande City Ford rated?

Payne Rio Grande City Ford has a 4.6 star rating with 930 reviews. 

When is Payne Rio Grande City Ford open?

Payne Rio Grande City Ford is closed now. It will open tomorrow at 9:00 a.m. 

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