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Pavilion at Plantation Way
- Real Estate
- Macon, GA
About this business
Location details
399 Plantation Way, Macon, GA, 31210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Worst Service & management As long you get apartment on other place please don't come here on this property they just west your time and money. they are not interested for leasing they are that much lazy for review your application for that they need 5 weeks even then also you don't get reply and you have to call & call but not getting response for your application. I have an really bed experience.
Business response:
Thank you for sharing your feedback. We sincerely apologize for the frustration and inconvenience you experienced during the application process. We understand how important timely communication is and take your concerns seriously. We appreciate you bringing this to our attention and will use your feedback to improve our process and communication with prospective residents.
Worst Service With No proper Management Wast time & Energy My friend applied for this Apartment first. They said we would help you, then start the online application after payment, but they delayed the process, and there was no proper response when she called, and just wasting time and passing the days after 2 weeks, still they said they hadn't seen the application, and they ask do you want to cancel the application and they didn't even return the money and worst experience. Even after the application, they didn't show the h... read more
Business response:
Thank you for sharing your feedback. We are sorry to hear that your friend's experience did not meet expectations. Our team strives to provide timely communication and support throughout the application process, and we regret that this was not your perception. While application details and refund determinations are subject to company policies and application terms, we understand how frustrating delays or miscommunication can be. We take all feedback seriously and would appreciate the opportunity to learn more about this situ... read more
Friendly Staff I have had a great experience with the Property Manager & staff at this location. Very friendly and responsive.
Business response:
Thank you for taking the time to write such a great review! We strive to deliver an amazing experience every time! Please contact us if there is anything you need. Sincerely, Emily Alligood, Property Manager
Verified Renter At initial move in at Plantation Way, all things went well. A Quiet Place and Convenient to all Things I need.. Would recommend this place to others! Miss Claire in the office made the process smooth and was always attentive and concerned that everything was going ok.. Love it here!!
Not What I'd Hoped Complex itself is fine, dated, but fine. The Amenities are trying to be decent, but the workout equipment is mostly broken and the pool area is always filthy. The problem is the people. Not from middle Georgia and not sure what I was expecting, but the people here are trash. NO ONE picks up after their dogs. Tons of trash around because people are too lazy to pick up after themselves. No accountability. A "friendly reminder" text isn't going to get people to pick up dog poop. Maintenance is also a joke. To... read more
Business response:
Nathan, we regret to see your review reflecting such experiences. Your detailed feedback is essential in helping us understand where we can make improvements. We urge you to get in touch with us at (478) 787-6220 so we can discuss these matters and work towards solutions. We look forward to hearing from you. Thank you, Pavilion at Plantation Way.
Roach Infestation Don’t move here. The apartments are infested with roaches. If I could attach the photos, I would. I can not get anyone on the phone. I can not get anyone to return my calls. You pay for pest control but they never come out.
Best Apartment Ever If I’m being honest this was one of the best apartments I’ve ever lived in. I never had any pest issues, my neighbors were nice and quiet, it was located around grocery stores, gas stations, nail salons. The leasing staff was very polite. The only reason I left was due to the increase in rent and my pay was not increasing at work. If I could I would move back here without hesitation!
Verified Renter The apartment complex is great! All the staff is very friendly and helpful to any problems that have arrived. The Maintenance team is quick and professional, and I have never had to call them more than once
Business response:
We wish we could have earned a higher star rating. We are more than happy to address any concerns you may have. Please feel free to swing by the office or give us a call at (478) 787-4170 with more information. Thank you. - Pavilion at Plantation Way, Community Director
Verified Renter Pavilion at Plantation Way is a friendly and comfortable community. It isa relaxing, and attractive place to live.
Frequently asked questions about Pavilion at Plantation Way
How is Pavilion at Plantation Way rated?
Pavilion at Plantation Way has a 3.9 star rating with 320 reviews.
When is Pavilion at Plantation Way open?
Pavilion at Plantation Way is closed now. It will open tomorrow at 9:00 a.m.
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