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Paul's Tv
- Electronics Repair
- La Habra, CA
About this business
Message from Paul's Tv: King of Big Screen We always strive to treat you like royalty! If you have feedback about your experience at Paul's TV, please email royaltreatment@paulstv.com and someone will contact you. More about Paul's Tv: King of Big Screen We have the lowest prices on televisions, video, audio, stands and accessories. Experience the Royal Treatment!
Location details
500 N Harbor Blvd, La Habra, CA, 90631, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Paul's doesn't have a clue...... Avoid at all cost... – Went to Paul?s and picked out the Mitsubishi. Paid $4000 cash for the TV and another $500 cash for the service contract. Hmmmm. Bulb went out already. Called Paul?s. Got the run around from service, and was eventually told a manager had to ok the new bulb. What?????? OK I waited two days. Bah.... Called the manager. Got the recording. No return call for a day. Called again the next day. Finally the return call. I'm informed that a manager does not ok bulbs...... Someone... read more
Customer service is the worst – New 62" tv bulb went out 2006 was replaced under warranty. Went out again 2008 said warranty only covers one bulb replacment. It doesn't say that any where in my service contract. My service contract says covers parts and labor for 5 years. I feel a bulb is a part am I wrong ?? And they Don't care if or when your tv gos out. Will never buy a tv from Paul's again. There in it for the sale only no customer service.
Purchased a 65 Mitsubishi and a 4 warranty in December 2007, the televison went out this morning Saturday June 2008. Call center Manager deduced that the picture bulb went out - no service until Monday due to parts department closed for the weekend. Spoke with 6 different people within the Paul's TV organization and the tone was consistent ,we just don't care and cannot do anything until Monday. There is only one parts depatment for all Paul's TV locations or manufacture, who is also only open for service Monday through Frid... read more
amyoung – We brought a tv in 2003 and it just went out last week. it is an lt model and we are planning to replace with with another tv from Paul's.
Great Place, Great Service – Love the Mitsubishi's (plural) that I have bought... The most recent being a 62' DLP, bought with extended warranty, bought the warranty because the salesman said it includes replacement lamp which is 3-400 bucks, he siad it wwould go out in 4000-6000 hours or about 2 years, gusee what, 1 year 11 months 5 days later lamp went out, Pauls replaced it, Oh yea, when we bought the TV the dude came out a second time to help set up the cable order. Pauls Rocked, Now if the dude above is correct and they... read more
STAY AWAY FROM PAUL'S TV – STAY AWAY FROM PAUL?S TV. Unless you can do without the TV when it goes out. And it doesn?t take long. We paid over $700.00 for our extended warranty and it isn't worth a dime. Paul?s will not help me with the warranty company and they don't care. They say it isn't their problem...but they sure wanted to sell me that warranty!! The warranty company is even worse. They say you just have to wait. I know there is more than 1 service guy in southern California, and the warranty people say it?s too bad.... read more
"King" of Bad Service – I bought a Mitsubishi tv in August of 2007. The tv stopped working in January 2008. Since it is still under warranty, I called Paul's. It was 6 days before they could come out. The tv stopped working again in March. this time it was 9 days before they could come out. After checking out the tv, the tech determined he didn't have the part to fix it and would have to order it. After numerous calls checking on the status, we received a call saying that they would have the part and be able to come out on t... read more
Do not buy Mitsubishi from them – We bought a Mitsubishi 55 inch TV that cost about $4500.00 in 2000. Now the TV leaked coolant on the circuit board (PCB) and is unrepairable and we barely used the TV. This was a known issue from Mitsubishi and customers were never notified.
Paul'sTV -Home of Big Screen - New Owner – I am currently researching and buying a TV and I learned that Paul's was recently bought by new owners who have different policies. I haven't bought my TV yet so I cannot rate them, however on this site one cannot post a comment in reviews without adding a star rating so I added one randomly.
Frequently asked questions about Paul's Tv
How is Paul's Tv rated?
Paul's Tv has a 2.4 star rating with 55 reviews.
When is Paul's Tv open?
Paul's Tv is closed now. It will open at 9:00 a.m.
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