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Paul's Tv

2.4

About this business

Message from Paul's Tv: King of Big Screen We always strive to treat you like royalty! If you have feedback about your experience at Paul's TV, please email royaltreatment@paulstv.com and someone will contact you. More about Paul's Tv: King of Big Screen We have the lowest prices on televisions, video, audio, stands and accessories. Experience the Royal Treatment! 

Location details

500 N Harbor Blvd, La Habra, CA, 90631, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.455 reviews
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ghsia's profile image
15 years ago

The king does care . . . – I purchased a big screen on Sunday 11/22 from the Irvine location. There was problem after problem with the delivery and the worst customer service experience trying to get the delivery resolved. At this point, I was ready to say this is the first and last time I shop with Paul's TV BUT after I wrote an email with the details of my situation to their customer "feedback" section on their website, I not only got a call from the Regional Manager, I got a phone call from the President of the company. H... read more

Sotherbys's profile image
Sotherbys 
15 years ago

Bad Bad Bad. – My husband and I went here to purchase furniture and left with 52 inch TV. They came to our house to install and found out they sub contract labor? Got TV installed and was defective out of box. This was not Pauls problem because they didnt make the TV. The problem I had was with dealing with Dishonest Salesman with no concern over my return business. I was overpromised and under delivered by Pauls TV. I called the store and spoke with a manager who barely even apologized. I will return to Living spaces but ne... read more

susi1202's profile image
susi1202 
15 years ago

Stay Away – I purchased a TV at Pauls TV. When I got home I realized I bought a much larger screen then would fit in the living room. I cancelled the delivery and planned to go back to the store on Monday to get a TV with a smaller screen. On Monday I noticed my money had not been transferred back into my account. Now it's been nine days later and I still have not been refunded my money. Everytime I call customer service they tell me the money will be refunded tomorrow. Today, they told me they can't find the money. I guess ... read more

BuyCarefully's profile image
BuyCarefully 
16 years ago

Buyers Beware of Paul's TV – Horrible experience with my TV purchase from Paul's!!! Their deals are gimmicks and you'll be upset when you find the tv and a cheaper price elsewhere with better service. I bought a LG 1080 Scarlett from Buena Park location. The gimmick i got caught with was the 3 yr no interest deal on my total purchase (including wall mount )and the salesperson saying it was the best price on the market guaranteed. Low and behold it wasn't the best price, so i had to get it price adjusted to the hundreds lower... read more

sonylover's profile image
sonylover 
16 years ago

Bad deal – We purchased 52 inch mitsubishi. The picture was never right and has now broken due to colored lines across the screen. We were told that it would be costly to fix and since have purchased a Sony. I would not recommend Pauls TV to anyone. 

Flambe27's profile image
Flambe27 
16 years ago

"KING PAUL" IN THE ROUGH – SMOOTH SAILING LaHabra, royal treatment at purchase, Mitshubishi, 52", HD TV, 1080 DLP, Rear Projection, and the WARRANTY at $300, 24 X 7, . Jun 07. THEN "ownership changed." At !0 PM Friday, Jan 16, the screen went BLACK, a "red light" prompted review of the Handbook indicating "the lamp" had "outlived its useful life," recommending professional response. ABOUT FACE. Contacting "Repair" at "KING PAUL" early Saturday AM, Jan 17, given a cordial referral to "THE WARRANTY COMPANY," there is an auto m... read more

Mike15's profile image
16 years ago

READ.....................Paul?s TV-King of Big Screen < VS > Paul's TV Company. – Here is a deal. Paul?s TV-King of Big Screen provides poor customer service as many reviews stated here. Go to Paul?s TV in Granada Hills. They are the ones who will take care of all your needs and will exceed all of your expectations. They are providing a great service. Here is a telephone number for all of you - (818) 363-1102. 

JasonnLopezz's profile image
JasonnLopezz 
16 years ago

BEST SERVICE, BEST PRICE – I don't know if management from Paul's TV reads these comments or not but, here is my take regarding Paul's TV Service Dept. I purchased my TV from a different retailer, the salesperson offered me an extended warranty and I said " I'll take my chances." Three years later my TV died right before the playoffs. I called around and got few estimates then, I called Paul's TV. I spoke with a technician and he was able to trouble shoot the TV's problem right over the phone. He provide me with an estimate ... read more

LPlace66's profile image
LPlace66 
16 years ago

Poor customer service, would never purchase anything from Paul's!!! – We purchased a $4000 Mitsubishi TV. It has broken 4 times in less that 3 years. We just got is fixed again and 2 days later it does NOT turn on. Our TV was broken for nearly 3 1/2 months before we got it back. We have received poor customer service...several days before returned phone calls. Still trying to get someone back out to fix it for the fifith time. Paul's is expecting us to pay over $600 for this TV repair. Pathetic company! Please do not give th... read more

Frequently asked questions about Paul's Tv

How is Paul's Tv rated?

Paul's Tv has a 2.4 star rating with 55 reviews. 

When is Paul's Tv open?

Paul's Tv is closed now. It will open at 9:00 a.m. 

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