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Paul Brown Chevrolet
- Car Dealers
- Olean, NY
About this business
New and Used auto dealer
Location details
2808 NY-16, Olean, NY, 14760, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Set up and appointment to test drive a vehicle. Drive was an hour and half from my home and 20 minutes prior to my arrival I got a call saying the vehicle was sold 2 days prior. Drive over and hour before I knew truck was sold but they did offer to send me a $25 gift card to cover my has which I'm waiting for
Business response:
Thank you for reaching and thanks for taking our call. As we discussed on the phone your gift card is on the way. Have a great day!
Excellent job with communication
...great jobâ¦
I have purchased many Chevrolet automobiles in my day and I have never come across a dealer that would not take a deposit to hold a vehicle. I drove over two hours to test drive the Gladiator. I wanted to hold the car while I worked with my Credit Union on financing. I was told the dealership's policy was first come first serve and that they didn't take deposits. I traveled home and begun the financing process the next day. After spending all that time, money and effort i was informed the car had sold. I was not made aware o... read more
Business response:
We are sincerely sorry to read this. With our aggressive pricing we have customers travelling from distances like yourself to purchase our vehicles. Often we have several people interested in the same vehicle at one time and we are not able to hold vehicles while customers explore finance options as we might be disappointing another customer who like yourself travelled to purchase the vehicle and was ready to buy. We were able to offer finance options here at the dealership the day of your visit which would have allowed you ... read more
Make sure to check the dealership website first. The listed price is not the actual price on CarGurus, it’s only with their dealership trade in. So don’t think your trade in price is being taken off of the listed price on car gurus.
I was promptly contacted by the dealer.
Dealer took my deposit and I was informed that the vehicle had been sold after I proceeded to make the hour drive to finalize the deal.
Contacted me appointment was set to look at car then contacted me saying they had to cancel so to mechanical issues
Speedy contact and a good experience. I bought this car. I'm pretty pleased with the entire process. Will definately come back to this dealer in the future.
Frequently asked questions about Paul Brown Chevrolet
How is Paul Brown Chevrolet rated?
Paul Brown Chevrolet has a 4.7 star rating with 747 reviews.
When is Paul Brown Chevrolet open?
Paul Brown Chevrolet is closed now. It will open at 10:00 a.m.
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