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Patrick Hyundai
- Car Dealers
- Schaumburg, IL
About this business
Like Hyundai Made in America a family-owned New and Pre-Owned Hyundai Dealership near you conveniently located in Schaumburg on Golf Road between Meacham & Plum Grove Road across from Hobby Lobby. We offer leasing, financing, service & parts for your Hyundai & options to keep your Hyundai looking like new. Stay at home or work to save time & start shopping online with Patrick Direct Online Buying Tools. We ll even bring the vehicle you choose to you for test drive. Need Hyundai service? Schedule service anytime with our onli... read more
Location details
1020 E Golf Rd, Schaumburg, IL, 60173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
5 visits in 1.5 months after trying to get info for how long was going to be there I was given the runaround and when I finally called for the 5th time and got voicemail I blew up and used profanity! the car was running fine when I dropped it off when I picked it up car died after 15 feet! they made me get it towed ! tow truck driver that picked up my car stated that kias and hyandais were a big part of his business !wouldn't recommend any kind of service from the scam service department! Mr. ********** understand your frust... read more
I want to start off by saying that Im more ****** off at me than anyone else for not catching the dishonesty that I eventually discovered. Its more my fault; I know that even writing this it will not solve anything other than giving the heads up to other car buyers.I ended choosing Hyundai because of the warranty and Ive heard good things about their cars. I went through a few dealers attempting to get a fair price through e-mail and or phone conversations, wow how frustrating. I ended up speaking to a person (*******) at Pa... read more
Schaumburg Hyundai Start to Finish is the absolute worst experience Ive ever had at a car dealer service department. This dealership is a circle of deception.Stay far away from this Dealership. Good morning, ******,Were truly sorry to hear that your experience with us did not meet your expectations. At The Patrick ************, customer satisfaction is our top priority, and your feedback is invaluable in helping us *********** love the opportunity to better understand what happened and work toward a resolution. If youre open... read more
Schaumburg Hyundai Start to Finish is the absolute worst experience Ive ever had at a car dealer service department. This dealership is a circle of deception.Stay far away from this Dealership.
Business response:
Good morning, ******,Were truly sorry to hear that your experience with us did not meet your expectations. At The Patrick ************, customer satisfaction is our top priority, and your feedback is invaluable in helping us *********** love the opportunity to better understand what happened and work toward a resolution. If youre open to it, please reach out to us at ********************************************** with your full name, date of visit, and the details of your experience. Our management team at Patrick Hyundai wo... read more
Design of car, pencil size hole by cup holder. Electrical part of the car is not sealed. Designed is backward. How is that you cant have accidents without costing thousands of dollars
Business response:
On behalf of The Patrick ************ Customer Relations Team, we would like to apologize that your experience wasnt a positive one. We would like the opportunity to research your visit along with our management team at Patrick Hyundai, It helps us understand areas in our business that needs improvement. We would appreciate it if you would email ********************************************** with your full name, date of visit, originating reason for your visit, email or best number of contact so our team can fully understand... read more
Patrick Hyundai in Schaumburg ** sold me a complete lemon! The vehicle I purchased has a bad engine which had a recall at one time, which supposedly is now a lifetime warranty on the engine wish me luck with that! This vehicle is a ******** 2.0 turbo. They did not disclose the information So now Im stuck with a bad engine! The vehicle has been using an unbelievable amount of oil since I purchased it!!It also had a film on the rear bumper and windshield! Possibly from bad exhaust Buyer beware The vehicle I went to purchase or... read more
Business response:
Hello *******, On behalf of The Patrick ************ Customer Relations Team, we would like to apologize that your 2017 Hyundai ******** purchased in August 2021 from Patrick Hyundai is experiencing issues with the engine. According to Patrick Hyundai service records we havent serviced your vehicle prior to your purchase when we performed a safety inspection on 7-8-21. If you would like the team at Patrick Hyundai to inspect your vehicle please contact our service department to schedule an appointment by calling ************... read more
BAIT and SWITCH! I found a vehicle online at Patrick Hyundai. I called this morning to confirm the vehicle was in stock and CONFIRM the price. I spoke with ******* who confirmed the price over the phone and made me an appointment for that same day. My husband left work early, I picked up my daughter from school, and drove 45 minutes to my appointment. We met with *** the salesman who let us test drive the car, and we decided to move ahead with the sale. The proceeded to run my husbands credit, and AFTER they ran his credit, ... read more
Business response:
Hello *****,We are reaching out to apologize for your unpleasant experience at Patrick Hyundai. It is disappointing to hear that your visit didnt result in a positive experience. Customer feedback is an important resource for improving and addressing the needs and wants of our customers. Our team is determined and dedicated in making the sales experience for every customer enjoyable and satisfying. *******************, the manager at Patrick Hyundai, explained the vehicle you were interested in did have a pricing error. The ... read more
Patrick Hyundai will hound you relentlessly to get you to sell your used car. But when you call with a question for service, no one bothers to call back. *** left messages with a live person and on a voicemail, yet never received a call back. So, they care about their potential customers, but once you are one they forget you exist.
Business response:
We are reaching out to apologize for your unpleasant experience with Patrick Hyundai. It is disappointing to hear that your visit and ownership didnt result in a positive experience. Customer feedback is an important resource for improving and addressing the needs and wants of our customers. Our team is determined and dedicated in making the service experience for every customer enjoyable and satisfying. Please feel free to contact ********************* at ************ or email ************************************** he is ou... read more
I had my truck at their service center for 8 months waiting on an engine. I finally picked my truck up 10/6/22. I took my truck back to them on 10/7/22 with several issues. The engine cover was cracked in two different places, my breaks were grinding, someone tried to pry into my front passenger door, right fender damage, car was filthy from sitting for 8 months and underneath my hood had oil and antifreeze spilled and not cleaned up. I was told by ***************** they would keep my car and correct the issues. I went to pi... read more
Business response:
We are reaching out to apologize for your unpleasant experience with Patrick Hyundai. It is disappointing to hear that your service visit and repairs didnt result in a positive experience. Your review and feedback is an important resource for improving and addressing the needs and wants of our customers. Our team is determined and dedicated in making the service experience for every customer enjoyable and satisfying. A second apology for the engine replacement taking as long as it did, unfortunately we are still dealing with... read more
Frequently asked questions about Patrick Hyundai
How is Patrick Hyundai rated?
Patrick Hyundai has a 4 star rating with 2,225 reviews.
When is Patrick Hyundai open?
Patrick Hyundai is open now. It will close at 9:00 p.m.
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