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Patrick Cadillac

4.4

About this business

“Standard of Excellence” we are a family-owned New and Pre-Owned Cadillac Dealership near you dedicated to serving you. A half mile from Woodfield Mall in Schaumburg, IL, & 2 blocks West of 355 of the Higgins Rd. exit. We offer leasing, financing, service and parts & options to keep your Cadillac looking like new. Stay at home or work to save time & start shopping online with Patrick Direct Online Buying Tools. We’ll even bring the vehicle you choose to you for test drive. Need Cadillac service? Schedule se... read more

Location details

526 Mall Dr, Schaumburg, IL, 60173, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.4993 reviews
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R. Hamilton's profile image
R. Hamilton 
5 years ago

This company doesn't deserve one star. Purchase a 2019 Cadillac "Certified Pre Owned" and I basically had to hound them down about my vehicle after I purchased it. From delivery to paperwork it has been a nightmare. Awful customer service from General Sales Manager down to the salesman. Then, I told them I am gaining penalties due to the dealership not paying the registration fees (even though we paid the dealership for it) they could care less and even told us to tell our state Tax Office "You can tell them that you gave th... read more

Business response:

Hello Mr. Hamilton, On behalf of the Patrick Dealer Group Customer Relations team we apologize that your experience at Patrick Cadillac has led to the frustrations noted in your review especially since you came to us from out of state. We will be passing along the review over to the store manager to review and someone will be in contact within the next 24 hours. In the meantime if you have anything further concerns please feel free to reach out to customerservice@patrickcars.com. 

Frequently asked questions about Patrick Cadillac

How is Patrick Cadillac rated?

Patrick Cadillac has a 4.4 star rating with 993 reviews. 

When is Patrick Cadillac open?

Patrick Cadillac is open now. It will close at 9:00 p.m.  

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