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Passenger Flats

3.7

About this business

Located on the Historic Chattanooga Choo Choo campus in Chattanooga's entertainment district, Passenger Flats is an independent lifestyle community opened in 2015. Passenger Flats features newly renovated residences in studio, one bedroom and two bedroom options, along with exceptional amenities like two resort-style pools, clubhouse, fitness center, laundry facilities, and free wifi located on premises. In the center of the Southside community, just steps away from downtown, Passenger Flats is comfort and accessibility all ... read more

Location details

1351 Passenger St, Chattanooga, TN, 37408, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.7200 reviews
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Osama T.'s profile image
Osama T. 
3 years ago

Stay away, save your money, and find a better place Horrible management who could keep you waiting on your application for weeks before you hear back from them on whether you are approved. Hard to call them or talk with them. Always send you to leave a message, unless you are lucky . There is MOLD.... Horrible internet speed (included in the rent and you have no choice over it) 

David S.'s profile image
David S. 
4 years ago

Don’t expect quality repairs Ceiling leaks are common. Repairs take weeks. The last repair from Jan still hasn’t been painted. All they did was mud over the mold. The repair people broke the lid to my toilet in Oct and that was never replaced even after I have text messages with photos saying they would “right away”. Other/ better options are out there. 

Chelsea P.'s profile image
Chelsea P. 
4 years ago

Amazing service! Recently divorced, so upset and my mind thinking of 1000 things a minute but I was surprised it was an extremely easy move in process. Frances was amazing to work with. I couldn’t have wished for a better place! Thank you! 

Anna M.'s profile image
4 years ago

You'll love it here! All around this is an excellent place to live! The property manager is so kind and helpful! I definitely would recommend this community! 

Beth Barnes's profile image
Beth Barnes 
recommend  Recommended
5 years ago

The location is on point, but #1 reason for me to recommend PF is that you can have animals. No breed or weight restrictions! This is a deal breaker for many with pets. PF is also very accommodating for pet owners 

Karen N.'s profile image
Karen N. 
5 years ago

Love Passenger Flats! I have lived here almost 1 year and I love it! Kat the property manager is always on top of things, very helpful and friendly. She resolves any and all problems quickly to my satisfaction. The apartments are well maintained, clean, I’ve never had any insects or seen any mold. They are pet friendly and every resident that lives here is friendly and neighborly! Passenger Flats is located in an up and coming area, plenty of restaurants, coffee shops, clubs ice cream parlors within walking distance! I highl... read more

Business response:

Thank you for the great feedback and positive review! It is absolutely wonderful having you as a Passenger Flats resident and a part of our community. We truly enjoy serving our residents and really love making your living experience the very best it can be. 

Jason B.'s profile image
Jason B. 
6 years ago

Very good experience, great staff! Passenger Flats offers an amazing deal. The $$ for the location is super good. And, the staff has been responsive to any and all needs. When I say "responsive", I mean that they respond to any communications quickly and even follow up (if needed) with written notes and emails to ensure that 'the issue' is taken care of. The parking is easy and the gym equipment that is offered is crazy good. It was pleasure living there for the short time I did. Living behind the Choo-Choo and next to all t... read more

Business response:

Thank you for the positive review! We loved having you as a Passenger Flats resident. We are so glad you found the apartments to be a great place to live. We miss having you a part of the community and wish you the best of luck in your new adventure! 

Ella Nance's profile image
Ella Nance 
6 years ago
Sam H.'s profile image
6 years ago

All-around good experience. I have had a good experience throughout my time as a Passenger Flats resident. Maintenance requests are always carried out within 24 hours, and the staff is always super friendly and helpful. I love my apartment (there isn't a better price for the location and utilities/Wifi included) and it is nice to be able to walk to several restaurants, bars and other cool places from my home! Very satisfied with my time here. 

Business response:

Thank you for the positive review! We loved having you as a Passenger Flats resident. We are so glad you found the apartments to be a great place to live. We miss having you a part of the community and wish you all the best. 

Frequently asked questions about Passenger Flats

How is Passenger Flats rated?

Passenger Flats has a 3.7 star rating with 200 reviews. 

When is Passenger Flats open?

Passenger Flats is closed now. It will open at 9:00 a.m. 

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