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24800 Highpoint Road, Shaker Heights, OH, 44122, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
The doctors and receptionist will gossip about the patients while you're sitting right there. Wait times are ridiculous. You won't get your full time or even close to it. They flat out don't care. It's a machine and you're a piece they're begrudgingly supposed to fix. But they don't want to, they just want your insurance.
We have a gap insurer that handles our claims after they go through the standard insurance. This practice is the only health care provider we have worked with that refuses to bill the gap insurer. That is entirely their right to do. Strangely, they gave the reason for not doing this as them not being in the network, which is not how it works. I'd respect the decision more if they just said they didn't want to do it. However, it does make it a lot more difficult for their patients to pay for their treatment and does so unnece... read more
My experience with Dr Steinberg was alarming. First few sessions were fine. One session, my last, he told me I “deserved” my chronic illness pain and “do you believe in karma?” Saying that every wrong doing in my life has a connection to my pain and once I figure it out my pain will subside. I complained to the president, Dr Alexander, who was sincere at first and then has since been dismissive about the incident stating she’s sorry for my dissatisfaction and that Dr Steinberg recalled our session differently. It’s truly ups... read more
Therapist Karal was awful. She spent only four sessions with me and on my last one, berated me into tears. She told me I could not have clinical depression because “people with depression don’t act like me.” I’ve been diagnosed with major depression for 11 years and take medication for it currently. She made assumptions about my past and referred to my hazing and bullying in my childhood/teen years as “people just being mean to me” and that it doesn’t make it bullying. She was heartless lacked understanding and made no attem... read more
Partners For Behavioral Health and Wellness has a 3.3 star rating with 32 reviews.
Partners For Behavioral Health and Wellness is closed now. It will open on Monday at 9:00 a.m.
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