Parkway Surgery Center

Patricia Scotello 

on Google

11 months ago

I had a colonoscopy on October 6th. I was charged $266 and I told the lady my insurance told me there won’t be a charge. She insisted I owed the money so I paid. After I got my EOB I called and left messages and no callbacks. Finally someone answered when I called and she said I will get the refund. As of today I still don’t have my refund. Some people I know don’t check their EOB and they will get cheated 

Karri Berry 

on Google

2 years ago

My issue is with billing. I told the front desk at time of procedure the copay amount she was requesting wasn't correct but according to her, if I wanted to have the procedure I had to pay the $500.00. Its 6am, I took off of work, prepping for the colonoscopy, I had no choice. Sure enough, I had a zero copay. Colonoscopy was 3/8, on April 17th I was told the refund could take up to 6 weeks. Unacceptable!! It isn't $50.00, its $500.00 that you have had for over a month already. 

Jennifer Backhaus 

on Google

3 years ago

WOW! My experience here from start to finish was hands down five stars if not more! The front desk people, nurses and doctor were all kind, polite and very accommodating! Every nurse talked me through what they were doing and answered every question. The doctor greeted me with a smile and I was definitely at ease going into my procedure! The entire process was speedy! I was in and out in record time! I walked in the door at 10am-and walked out at 11:30! They also followed up with a phone call the next day to see how it was d... read more