Park Cities Pet Salon

Glenda H. 

on Citysearch

11 years ago

I can't fathom the bad reviews I see below. We have been taking our cocker spaniel to Park Cities for more than ten years. The employees truly care about the pets. They have NEVER in all these years made even one misstep in the grooming and customer service process. They call us as soon as she is ready to be picked up, which is in line with the promised time. Our furry child actually enjoys going there as opposed to her reaction when she goes to camp or the doctor. When I first posted this, it showed that it was posted over ... read more

Amanda S. 

on Citysearch

11 years ago

This place is abysmal. DO NOT TAKE YOUR DOG HERE. I can't reiterate that enough. I took my precious pooch here in May. They told me I could pick him up by 1pm. I came back at 1pm and they treated me as if I was a criminal there to steal all of the animals, and like they had never heard of my dog's name. They told me to come back after 4pm. I came back and when they brought him out, he was parched. He had not been let out the entire day 7:30am - 4:00pm or given water. He was absolutely traumatized. He is the happiest boy in t... read more

lisa w. 

on Citysearch

12 years ago

Worst service ever. The dog was traumatized, his stomach was cut in three places. They did exactly what I asked them not to do and his cut is terrible 

AdamRobinson 

on Citysearch

14 years ago

Chemical Burns – I came to get my dog and found him swollen and having trouble breathing. The vet said he would have died had i waited a hour longer. They got rude and very defensive when i came back trying to find out what they used on him. 

420Wilson 

on Citysearch

14 years ago

Terrible Experience – My dog was in bad shape when I arrived. He'd had some kind of allergic reaction and was all swollen. It turns out later that they didn't dilute the chemicals properly. 

gold621 

on Citysearch

14 years ago

Horrible Service – Absolutely the worst service I've ever experienced. I don't quite understand the purpose of making an appointment if your dog is just going to sit in a kennel all day, regardless if you called 2 weeks in advance or a few hours in advance and regardless if you bring them in for a 7:30am appointment or a noon appointment, either way they're going to be finished around 6pm. The owner (Karen) may be there every day, but her lack or ability to provide quality customer service is a joke! I started taking my dog ... read more

Lee Romero 

on Citysearch

14 years ago

Wonderful with our babies! – We are extremely particular about who grooms our dogs and relied heavily on references. Each time we would ask random individuals either at the park or on the street who groomed their dog / dogs, more often than not they referred us to Karen at Park Cities Pet Salon. The very first time we took our girls to Karen, we were sold! Great with our girls and very accommodating with most requests. Prices are comparable to other salons and our girls come out looking perfect each time. 

colleenttu 

on Citysearch

15 years ago

AWESOME! – i took my cocker spaniel here after having a bit of a fallout with my previous groomer. she loved it and looked so great when i picked her up! they were able to do the same cut my previous groomer was doing and she looked awesome. i think i am going to be a lifer here. thanks! 

Jcartwright 

on Citysearch

15 years ago

Best Grooming Salon in DFW! – My little schnauzer Britney has been going to Park Cities for almost 2 years now. She always looks amazing and they just have the best staff in town.