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Paradise Grills Corporate Office
- Retail
- Ocoee, FL
About this business
Location details
640 Ocoee Business Pkwy Suite #80, Ocoee, FL, 34761, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
On 9/19/20 we bought a Bar (Maui 10) w/ wine cooler & fridge, as well as a kitchen (GX-10) with a grill, 2 burner stove, 2 drawers, 1 fridge and cocktail station. All in all, it costed a pretty penny. I know i could had pay much less by using a local contractor but I thought Paradise Grill would be a decent quality and much faster. WAS I WRONG. Even though their own contract estipulate 3 to 4 week for delivery, it took 4 months. They scheduled delivery for 1/12/21 from 1pm to 3pm. Then they called two days before deliv... read more
I had a wonderful experience with the company in Houston Tx Yes it took some time to get things right but they stayed with it and got everything right Alex the service tech and Mary at the customer service center Were a pleasure to work with Its always nice to work with a company that takes pride in what the do
Purchase new grill ($8.000) from paradise grills in windermere FL. Nothing but problems. 3 refrigerators Bar lighting Broken tiles Grill not lighting. CD player broken . Just tried to use the cd player yesterday to find yet again broken. Informed that they no longer use this item and no warranty. If you want to spend your money on a outdoor kitchen i suggest you go somewhere else than Paradise Grills.
I visited their showroom. Asked for some information. Salesperson walked me around forever until I finally stopped him and asked for a business card. He then proceeded to give a quote on a kitchen that had an original list around ~$29K, but was reduced to ~$25K. He then marked this down to ~$11k with a story about surplus inventory. When I said I was not ready to buy, he wanted a deposit that he said he could hold for a year and a half. I asked him, four times for his business card and he said they did not have cards. ... read more
DO NOT BUY – YOU WILL REGRET Went to this Paradise Grills store over a month ago and bought an outdoor kitchen. After about 4 weeks it had not been delivered nor did I receive any communication about when it would. This is due to them having parts shipped from China. Called company to check on it and was told it would not be delivered for another 4 weeks. Well I raised cane and told them if they couldn’t get grill to me that week I wanted a refund. READ THEIR RETURN POLICY CAREFULLY!!! Well they got my grill and fire pit to... read more
We still don’t believe we purchased a outdoor kitchen from Paradice Grill. My wife and I stopped in to just look at the various kitchens and was approached by Cindy a representative. The kitchens really sparked our interest. Cindy really did a great job explaining the features of all the kitchens and bbq grills and made us feel comfortable. So far so good. We hope the on time delivery and set up go smoothly will be as well. Cindy did a good job! Marty&Carol
Worst run company. Purchased in May for delivery on Sept. 1. Missing 2 draw stainless steel component, but they did send a used damaged one. Sink did not fit, told me I had to silicon it in place. 20 phone calls and 3 repair visits and it is still not correct. Paradise Grills I predict will not be in business for long. Great concept, with very poor execution.
Purchased a outdoor kitchen on August 22, 2020 in OP, FL which included a refrig, gas grill, sink and storage drawers and I LOVE IT!! The salesman was knowledgeable, quick w/o hassle. Can't remember his name but he drove a nice Cad. Thank you Mr. Cadillac man!!! ;)
Purchased the Aruba model on October 9, 2020. Our only option for delivery was 90 days. Salesman said oh you will get it before then. Of course we did not. OK. Getting the delivery date set was a lot of back and forth. Voice messages with only "call us back" do not move conversations along. Today (January 13 is delivery day. It was supposed to be this morning. I cancelled everything and waited,, Delivery people arrived at about 6:30 PM in the dark. Said the factory loaded the wrong one so it took hours to re-load,... read more
Frequently asked questions about Paradise Grills Corporate Office
How is Paradise Grills Corporate Office rated?
Paradise Grills Corporate Office has a 4.2 star rating with 493 reviews.
When is Paradise Grills Corporate Office open?
Paradise Grills Corporate Office is closed now. It will open on Monday at 9:00 a.m.
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