This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Paradee Gas Co.
- Propane
- Millsboro, DE
About this business
Choose Paradee Gas Co. as your propane provider for comfort and service you can count on. Our local, knowledgeable service professionals are always there for you, providing safe, reliable energy.
Location details
28451 John J Williams Hwy, Millsboro, DE, 19966, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
On Feb 17 2021, I placed an automated phone order for a propane MAX FILL (250+ gallons). My tank gauge indicated 30% remaining (AmeriGas suggested call for refill point). Their order confirmation number showed in my online account and would be delivered on or before Mar 3. My home area had experienced NO bad weather and the roads were/are clear and dry. On Mar 4, I spoke with customer service to establish a firm delivery date. They could not give a date but said since the delivery was past due, it would be expedited without ... read more
Their business model is based on long holds on the telephone, different answers from each person you talk to and not showing up for appointments. I called Amerigas to set up a site survey for a little Forest Service cabin on Mt Hood in Oregon. The first person I spoke with seemed very friendly, gave me lots of information, set up an site visit appointment for them to meet with my contractor, took his number and told me "you're all set". Well, the appointment never happened, no follow up, no responses to multiple emails to th... read more
Amerigas is the worst company I have ever dealt with. I finally canceled service on January 19th and I'm still waiting to have my tank picked up and a refunded of the balance in my account. Every time I call I am on hold for 1 or 2 hours and then the customer service reps never seem to be able to solve the problem and the only way they can get ahold of their supervisors is by email so it's an endless cycle of nobody solving the problem. I would never recommend this company to anyone. There are so many better propane companie... read more
I wish I could give less than 1 star, this company has the worst customer service I have ever dealt with. Do yourself a favor, use any other company you can.
This company is a joke. Anytime, I have dealt with them it has been a nightmare and I am on hold for at least an hour then get transferred to be hung up on. I had a possible gas leak and it took them 4 days to get out to me, it was during the coldest below zero days we had this winter, keep that in mind.(I also have a child in the house) Then they over charged me twice $922.62 from account and would not give me money back said they was going to keep it as a credit on my account. I am a single mother ,I need my extra $922.62.... read more
this company should be investigated for fraudulant activites. similar to other reviews. paid for propane 3 weeks ago, everytime i call back, they lie and say it is being delivered in "the next 24 hours". based on the number of poor reviews with similar situations - this company should not be in business.
Called America’s on 3/3 &3/4 to get a delivery of propane. Was told we were on a will call. We were always on a automatic delivery. We weee told it would be here on 3/5- NEVER CAME- truck came down street and went right past house. We called again on 3/5 was told it would be delivered. I called on 3/6 and was told it would be delivered by 5pm. NEVER GOT PROPANE DELIVERED- IT WAS TO BE AN EMERGENCY DELIVERY. We feel as if we SHOULD NOT PAY FOR THE DELIVERY ( SINCE WE WERE TOKD IT WIULD BE DELIVERED). We use it for cooking, do... read more
Today is March 4, 2021. Worst company to deal with. I called to get a propane delivery 2/11 originally when we were at 35%. They came on 2/26, couldn't find the tank and left. Mind you they put an orange stake in the ground as a marker near the tank. We got home that night and the tank was at 10% so we called to ask about the delivery and they said they would put the order right in, after they verified that was our heat source. They didn't come back until 3/2, and the guy still couldn't find the tank, OMG. We both called imm... read more
Wish I could give 0 stars!!! This has got to be one of the worst companies for customer service. I should have switched years ago. I also just found out recently that I am paying on average over a $1 more per gallon for prebuy than most other propane companies that are around me. Makes me sick. Looking into switching companies as soon as possible.
Frequently asked questions about Paradee Gas Co.
How is Paradee Gas Co. rated?
Paradee Gas Co. has a 1.2 star rating with 640 reviews.
When is Paradee Gas Co. open?
Paradee Gas Co. is closed now. It will open tomorrow at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com