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Panera Bread

3.1

About this business

Location details

7701 Tidewater Dr, Norfolk, VA 23505, Norfolk, VA, 23505, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun7:00 a.m. to 9:00 p.m.
3.170 reviews
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Clay Ames's profile image
Clay Ames 
a month ago

Walked in there was a young lady at the counter did not make eye contact or greet me ever I finally walked up to her, and she still did not make eye contact greet me that I looked at the display case still no I can contact our greeting. This whole time she was taking selfies of herself. Finally, I announced my presence and asked for something from the display case and a coffee cup. No communication was made other than to ring me out and hand me my cup. I did not get the feeling that she was annoyed with my presence, but I ce... read more

Corinne Maksymicz's profile image
Corinne Maksymicz 
a month ago

Very disappointed. Maybe if we had gone through the drive through or ordered take out , I could overlook some inconsistencies. We had to warm up our own bakery items in a microwave under the drink counter. Maybe that’s a Panera thing? The floors were so wet that I couldn’t allow my toddler to walk without fear of falling. Honestly, not just wet, almost like someone had mopped the floors with oil. I didn’t fall, but resorted to sliding my feet for fear of falling while pregnant with my toddler. Crumbs and finger prints all ov... read more

Sultan Camp's profile image
Sultan Camp 
a month ago

Complete Failure of Catering Service and Communication ​I am writing to express my profound disappointment with the handling of a crucial catering order for a business meeting of 30 people. ​Despite proactively calling the morning of our event to confirm, the experience devolved into a cascade of failures: ​Conflicting Information: I was first told the order was ready but couldn't be delivered due to a power outage. After I offered to pick it up, I was then told delivery was on its way. ​No Delivery & No Communication: Two h... read more

Chi Chi's profile image
Chi Chi 
a month ago

Waiting at the front One person comes and says someone will be with you . I stood there for like 5-6 minutes . The girl finally comes and just stands there. I told her what I wanted . Ridiculous wait time . Unprofessional in my eyes . Clean looking place BUT WITHOUT ADEQUATE CUSTOMER SERVICES WORKERS it negates that !!!!!!! SO AFTER GETTING MY FOOD COLIN MITCHEL “1L” apologized And offered a desert. Thanks for the apology COLIN !! 

Kee Lovee's profile image
Kee Lovee 
a month ago

The AGM is so sweet! 

Frequently asked questions about Panera Bread

How is Panera Bread rated?

Panera Bread has a 3.1 star rating with 70 reviews. 

When is Panera Bread open?

Panera Bread is open now. It will close at 10:00 p.m.  

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