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Pancho's Mexican Restaurant

4.0

About this business

Location details

3600 East Broadway Street, West Memphis, AR, 72301, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 9:00 p.m.
Tue11:00 a.m. to 9:00 p.m.
Wed11:00 a.m. to 9:00 p.m.
Thu11:00 a.m. to 9:00 p.m.
Fri11:00 a.m. to 10:00 p.m.
Sat11:00 a.m. to 10:00 p.m.
Sun11:00 a.m. to 9:00 p.m.
4.0427 reviews
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Kayla Ree Davis's profile image
Kayla Ree Davis 
10 years ago

Tonight was the worst service and food experience at any Mexican restaurant I have ever been to! Absolute worse. And if that wasn't bad enough, the tables were reserved bc it was a wedding reception! So the terrible experience was made that much worse. 

Business response:

A meal with us should consist of delicious food and fantastic service, and we hope you'll accept our apologies if we fell short there! Know that you're being heard loud and clear, and that we'll forward this onto the staff to make sure your visit was a one-off experience. Sincerely, The Team at Pancho's 

Blake Hunt's profile image
Blake Hunt 
10 years ago
Stacy Chambliss Bryson's profile image
Stacy Chambliss Bryson 
10 years ago

Always good service, and the food is great! Love them! 

Business response:

Thank you, Stacy! :) Look forward to seeing you in again soon. 

Leonard Goodloe Warden IV's profile image
Leonard Goodloe Warden IV 
10 years ago

I grew up in West Memphis, and Pancho's was the first Tex-Mex food I had ever eaten. To this day, the Pancho's taste is the bar by which I measure all other Tex-Mex restaurants. Whenever I get back to West Memphis (or Memphis, for that matter), the only restaurant I must visit is Pancho's. I'm glad I can order the cheese dip to be shipped to Kansas City; I wish you could send some fruit punch that way, too. 

Business response:

Thanks for the review, Leonard -- we're so happy you got your first taste with us, and that you continue to join us to this day! Janece, you can order dip online here: http://www.panchoscheesedip.com/products/ 

Earnest White's profile image
Earnest White 
10 years ago

Cold cheese dip out of jar over priced food service was good to bad the food wasn't 

Business response:

Sorry you weren't a fan of our homemade cheese dip, Earnest -- it's definitely not your typical dip! That said, you should be happy on all fronts when you dine with us, and we're bummed we let you down on the food front. We'll forward this on to the kitchen team. Thank you, The Team at Pancho's 

Debra Risner Donahue's profile image
Debra Risner Donahue 
10 years ago

Ate there often my boys loved it wish we had one in florence Alabama 

Business response:

Wish you lived closer! :) Thanks for the stars, Debra. Hope to see you back soon! All the best, The Team at Pancho's. 

Elizabeth Mathias Saenz's profile image
Elizabeth Mathias Saenz 
10 years ago

Panchos is AWESOME! Not only is the food amazing but the people are too! Panchos welcomed us in after being "stuck" on the highways for many hours. The food was amazing. The people and the love was so much more. We had the most attentive server after being at a standstill for about an 5 hours. Thank you. You are amazing 

Business response:

This review makes us so happy, Elizabeth! It was our pleasure having you down -- we know how much being out there on the highway can wear you down. Next time you're in the area, we'll welcome you back with open arms. Cheers! The team at Pancho's 

Connie Simpson Broughton's profile image
Connie Simpson Broughton 
10 years ago

My favorite place to eat. I enjoy everytime I come here and eat. 

Business response:

Aw, thank you so much Connie! Hope to see you back down here soon. :) 

Debbie Gilliam's profile image
Debbie Gilliam 
11 years ago

Food was excellent. We grew up eating at Pancho's since 1960's. My brother's favorite place to eat!!! 

Business response:

Debbie! Thank you so much for your continued support over the years. Looking forward to serving you and your brother many more meals to come. --Tim W., General Manager 

Frequently asked questions about Pancho's Mexican Restaurant

How is Pancho's Mexican Restaurant rated?

Pancho's Mexican Restaurant has a 4 star rating with 427 reviews. 

When is Pancho's Mexican Restaurant open?

Pancho's Mexican Restaurant is closed now. It will open at 11:00 a.m. 

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