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3600 East Broadway Street, West Memphis, AR, 72301, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 11:00 a.m. to 9:00 p.m. | |
Tue | 11:00 a.m. to 9:00 p.m. | |
Wed | 11:00 a.m. to 9:00 p.m. | |
Thu | 11:00 a.m. to 9:00 p.m. | |
Fri | 11:00 a.m. to 10:00 p.m. | |
Sat | 11:00 a.m. to 10:00 p.m. | |
Sun | 11:00 a.m. to 9:00 p.m. |
Tonight was the worst service and food experience at any Mexican restaurant I have ever been to! Absolute worse. And if that wasn't bad enough, the tables were reserved bc it was a wedding reception! So the terrible experience was made that much worse.
Business response:
A meal with us should consist of delicious food and fantastic service, and we hope you'll accept our apologies if we fell short there! Know that you're being heard loud and clear, and that we'll forward this onto the staff to make sure your visit was a one-off experience. Sincerely, The Team at Pancho's
Always good service, and the food is great! Love them!
Business response:
Thank you, Stacy! :) Look forward to seeing you in again soon.
I grew up in West Memphis, and Pancho's was the first Tex-Mex food I had ever eaten. To this day, the Pancho's taste is the bar by which I measure all other Tex-Mex restaurants. Whenever I get back to West Memphis (or Memphis, for that matter), the only restaurant I must visit is Pancho's. I'm glad I can order the cheese dip to be shipped to Kansas City; I wish you could send some fruit punch that way, too.
Business response:
Thanks for the review, Leonard -- we're so happy you got your first taste with us, and that you continue to join us to this day! Janece, you can order dip online here: http://www.panchoscheesedip.com/products/
Cold cheese dip out of jar over priced food service was good to bad the food wasn't
Business response:
Sorry you weren't a fan of our homemade cheese dip, Earnest -- it's definitely not your typical dip! That said, you should be happy on all fronts when you dine with us, and we're bummed we let you down on the food front. We'll forward this on to the kitchen team. Thank you, The Team at Pancho's
Ate there often my boys loved it wish we had one in florence Alabama
Business response:
Wish you lived closer! :) Thanks for the stars, Debra. Hope to see you back soon! All the best, The Team at Pancho's.
Panchos is AWESOME! Not only is the food amazing but the people are too! Panchos welcomed us in after being "stuck" on the highways for many hours. The food was amazing. The people and the love was so much more. We had the most attentive server after being at a standstill for about an 5 hours. Thank you. You are amazing
Business response:
This review makes us so happy, Elizabeth! It was our pleasure having you down -- we know how much being out there on the highway can wear you down. Next time you're in the area, we'll welcome you back with open arms. Cheers! The team at Pancho's
My favorite place to eat. I enjoy everytime I come here and eat.
Business response:
Aw, thank you so much Connie! Hope to see you back down here soon. :)
Food was excellent. We grew up eating at Pancho's since 1960's. My brother's favorite place to eat!!!
Business response:
Debbie! Thank you so much for your continued support over the years. Looking forward to serving you and your brother many more meals to come. --Tim W., General Manager
Pancho's Mexican Restaurant has a 4 star rating with 427 reviews.
Pancho's Mexican Restaurant is closed now. It will open at 11:00 a.m.
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