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Palm Living at Vintage Park
- Apartments
- Houston, TX
About this business
Location details
10110 Charterwood Dr, Houston, TX, 77070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Do not rent here! I have been a resident at these apartments since March 2022. These apartments have many issues; real bad roach infestations, mold growing inside the vents, broken appliances, A/C does not properly work, the front and back doors are not placed correctly so there are significant gaps to the outside, they do not keep with up with their landscaping, the outside smells like pee, there is pet poop everywhere, there is no proper lighting at night in the parking lot, no security cameras, and the gate is always brok... read more
Awesome Place to Live I have lived in this apartment complex for over 1 year now and within the last few months, the property has been under new management. I absolutely love the new team that has taken over running the property. The two ladies that work in the office (Sam and Lindsey) are friendly, helpful, and always trying to make improvements to the community. Right now, they have a Christmas wrapping station set up in the office that is free for residents to use! The office is also open much more now since the new manag... read more
Business response:
Thank you very much for the awesome review! We really do appreciate you.
Loving My Space && the People After leaving my previous apartment complex && coming to Tivoli I am extremely excited I was able to have my old property manager back,having this team of wonder ladies have been nothing more then a blessing. I've read previous reviews but they definitely have to have been old. I have recently moved here and so far so good. I know if I need anything I cam reach out to Lindsey or Sam and they are right on it. My apartment is a very nice size considering it's just me and my soa NOT TO MENTION MY T... read more
Business response:
Thank you so much for the time to review our property!
I hate living here I've lived here for three weeks, and regret moving in every day. It is filthy, things are consistently breaking - including the AC - and I cannot get any response form management. Maintenance entered my apartment without leaving a note or telling me they were coming, and didn't fix what needed fixing. It's loud, and there are bugs. I absolutely hate the apartment, am thoroughly regretful about moving in, and hope that nobody else ends up in this situation.
Business response:
Thank you for the time and the review. We have recently been acquired and are under new management. Please, we encourage you, to come in and speak with us about your issues so we can get them taken care of. Thank you in advance.
Previous Resident I lived here for 3 years and things went from great to horrible within that time. The management here was amazing, they took great care of all the residents. We used to have pool parties for residents, free events planned at the front office, and maintenance lived on site so he addresses everything basically instantly. Then a new company bought the apartment complex out, the staff was replaced and the new management staff was horrible to say the least. With Berverly as the new manager, I endured roaches, fl... read more
Business response:
Thank you for the time and the review. We have recently been acquired and are under new management. Please, we encourage you, to come in and speak with us about your issues so we can get them taken care of. Thank you in advance.
Terrible I have been here for over 1 year. The service here is terrible. I recently moved into another apartment to a better more expensive apartment hoping it will be better, but not so. Management and maintenance are forever changing. Service requests are never done and when you report it to the manager, she ignores you and treat you like you are the problem. This is not a 4 star apartment. I have been in my new apartment since March and maintenance refuses to fix or even show up for service requests. My air condition has ... read more
Business response:
Thank you for the time and the review. We have recently been acquired and are under new management. Please, we encourage you, to come in and speak with us about your issues so we can get them taken care of. Thank you in advance.
AWFUL I've lived here a few months and it's terrible. go somewhere else!! you can get much much more for your money at apartments nearby. There's tons of bugs inside and trash outside. the interior is cheap!! There's always something broken or already broken. As you can see, the "Property Manager" is commenting on reviews here posing as a resident.... it's a joke!!!!
My New Place, and I love it! Thanks to the staff at Tivoli Apartments I just want to thank the awesome staff at Tivoli, man you guys are awesome! I came in needing a place and Brie was great, she showed me around and I leased and they were able to move me in the same day too! I got a cool spot Stainless Steel Appliances and the built in desk area sold me. I got my own little built in office to study for test, work on work and I'm close to work, and its nice here. Ya made me feel at home and I really thank you again.
So Much To Love Here! Place is Amazing! Glad I Stopped By Well I had almost given up on my apartment search. Yes I was one who read these reviews, it was in my budget. I'm a student and needed something in my budget. But when I read about the Free Tanning, well I was like another way I can save money. Anyways I stopped by and saw the place. Pool is amazing, its huge, has a hot tub, that is a plus! A movie theater so I can watch games, movies, Love and Hip hop lol. A media center where you can shoot pool and play foosball too... read more
Frequently asked questions about Palm Living at Vintage Park
How is Palm Living at Vintage Park rated?
Palm Living at Vintage Park has a 3.8 star rating with 255 reviews.
When is Palm Living at Vintage Park open?
Palm Living at Vintage Park is open now. It will close at 5:00 p.m.
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