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Pacific Gas & Electric (PG&E) - Customer Service Office

2.4

About this business

Location details

2871 Airport Dr, Madera, CA, 93637, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.424 reviews
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Alyce S.'s profile image
Alyce S. 
2 years ago

the worst customer service ever, they turned me off for no reason i get the info i need to prove their mistake and then it took them over 4 hours to turn my service back on (i have a smart meter should have been simple) took hours on hold to talk to a person. pretty sure they hire the absolute dumbest people to work in the customer service department. the paradise fires make so much sense now  

Nathan K.'s profile image
Nathan K. 
3 years ago

Slowest customer service ever. Takes 30 days to do anything. Then 30 more days to confirm. It would be faster to carry my electricity in a bucket from the well and poor it into my breaker box for power; uphill both ways, and in a blizzard. 

Frequently asked questions about Pacific Gas & Electric (PG&E) - Customer Service Office

How is Pacific Gas & Electric (PG&E) - Customer Service Office rated?

Pacific Gas & Electric (PG&E) - Customer Service Office has a 2.4 star rating with 24 reviews. 

When is Pacific Gas & Electric (PG&E) - Customer Service Office open?

Pacific Gas & Electric (PG&E) - Customer Service Office is open now. It will close at 5:00 p.m.  

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