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1707 N 1st St, Yakima, WA, 98901, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
First time ever being there last week, went in for an oil change, spark plugs, new battery, and a full inspection, they went beyond what they had to do, they did all that plus adjusted my chain and clutch, then i noticed my bike was really shiny they even washed and cleaned it looked amazing like a different bike i was beyond satisfied definitely will be going back, THANKS TO JAKE AND TERRI at the service department: )
Business response:
So kind of you to share, thank you for being a great customer!
Superb service by the entire team. Special call out for Veteran Bradley (thank you for your service to our country too) who went the extra mile for us. He fixed my Road Glide hwy peg and then touched up some paint as well after a minor drop earlier that morning. Kudos to Owens! Thx guys!
Business response:
Thank you so much Brian Chouinard!!! We appreciate your business.
Great dealership. Bought my first Harley from here in '83. Friendly and knowledgeable staff. Good mechanics in the back. No complaints from me.
Business response:
Thank you so much for the great review!!!!! We appreciate your business!!
Owens service department has jerked us around for 3 months in trying to get recall work done on our 2015 RZR. They kept saying they couldn't get the parts. Then they had all the parts but one. Contacted them today and they have the parts, had not bothered to call us and said it would be weeks before they could get to it. Granted we did not buy from them because they would not price match but at least be honest and tell the truth. The truth being that I am at the bottom of the list since I didn't pay $2000 more to get my RZR ... read more
Avoid this place, their service department is the worst.
Business response:
Jesse I am sorry to hear you feel this way. I actually helped you at the front counter and if there is anything I can do to get you to come to Owens again come see me and let's see what we can do to take care of you and your bike.
We got to Yakima and needed a new battery. Owen's Cycle not only had what we needed, they delivered it to our hotel and took away the old battery. Thanks so much!
Business response:
Glad we were able to help. Have a great weekend!
Owens Cycle has a 4.3 star rating with 465 reviews.
Owens Cycle is closed now. It will open at 9:00 a.m.
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