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Overhead Garage Door Inc. is the leading garage door repair and installation company with service throughout Illinois. We offer same day/24 hour emergency service throughout the northern Chicago area.
34691 N Wilson Rd, Ingleside, IL, 60041, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 5:00 p.m. | |
Tue | 7:00 a.m. to 5:00 p.m. | |
Wed | 7:00 a.m. to 5:00 p.m. | |
Thu | 7:00 a.m. to 5:00 p.m. | |
Fri | 7:00 a.m. to 5:00 p.m. | |
Sat | 8:00 a.m. to 12:00 p.m. | |
Sun | Closed |
I called Overhead Garage Door yesterday for an unknown problem and they were able to come out within a few hours to diagnose and give me recommendations for repair and/or replacement of my current opener. I feel very fortunate that I had Trace as my technician, he was outstanding and took the time to go over everything, he did a great job hiding all the wiring and went above and beyond explaining how to maintain my door properly. I would recommend Overhead Garage Door Company and Trace to anyone who needs one.
Business response:
Thank you for sharing!
Today I had the wonderful experience of having Trace from Overhead Garage Door install a new garage door at my house. Trace deserves to be commended not only for his work (which was exceptional) but also for his commitment to customer satisfaction. Trace clearly has a passion for what he does and for helping his customers. As a result, I will absolutely make Overhead Garage Door my first call when in need, and will refer Trace to anyone who needs one!
Business response:
Thanks, Trace is a real asset to the company!
I was able to get same day service for a broken garage door. Tech Nathan H. arrived during given time block and promptly took care of the issue. He was polite, pleasant and professional. Thank you Overhead Garage Door.
Business response:
Glad everything went well with your garage door repair, Jeannine! Thank you for using Overhead Garage Door!
Overhead Garage Door, Inc will not stand behind the work that they perform. In August of 2019, we had them come out to our home and replace a faulty logic board in our overhead door opener. A couple of days ago, the garqage door stopped opening and closing. We did some research and determined it might be the sensors causing the issue. After having another company come out to assess the situation, it was determined that the sensors were not the issue, but rather, the logic board was malfunctioning. Upon calling Overhead, we w... read more
Business response:
We are sorry you feel that way. A circuit board is under warranty for a year from date of installation. When you contacted us you already had another door company at the house. We offered to come out and you declined. With this scenario, if you called us first, you would have paid nothing for the board or the return trip. Hopefully the other company gave you the board for free, since any authorized dealer is required to honor part warranties, even if they didn’t install them. Any service company, in any trade, cannot just gi... read more
Their service was quick and the technician kept me informed of his progress.
This company is professional and has the best customer service out there! I had a broken door and they came out within 24 hours to give me a quote. great pricing and great products! 10/10 reccomend.
I was refereed to Overhead Garage Door by my parents, Don and Stephanie Doherty. When I called, Matt assured me they could get to me by next day. Very quick service! James, my tech, came out the next day, and was very friendly. He replaced the garage door spring, and provided excellent customer service. I would highly recommend this company!
Brad K was very professional while he was here to fix our garage door. He was also thorough and discovered we needed something else. He explained everything before he did it too. I would highly recommend this company again.
Brad Kahn was our technician and he was very helpful and very friendly. Was very thorough with explaining what the issue was. Highly recommend!!
Overhead Garage Door, Inc. has a 4.5 star rating with 165 reviews.
Overhead Garage Door, Inc. is closed now. It will open tomorrow at 8:00 a.m.
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