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Ourisman Fairfax Toyota-Scion
- Automotive
- Fairfax, VA
About this business
Ourisman Fairfax Toyota is proud to be an automotive leader offering the broadest selection of Scion and Toyota vehicles in Fairfax as well as the Washington DC, Alexandria, Arlington, and Vienna areas. Since our first day of business, Ourisman Fairfax Toyota has been fully devoted to providing you, our customers, with the best selection of vehicles. With convenient hours to best fit your busy schedule, we also provide the service you need in a timely manner and at a price that you can afford.
Location details
10287 Fairfax Blvd, Fairfax, VA, 22030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
The service writers are extremely rude. They do not take the time to look into a vehicle or take the time to listen to problems that someone is having with their vehicle. When you express your complaints, they treat you like you are unintelligent. They do not take the time to explain how they do things at this dealership. I expect better customer service at a dealership; purchasing a new car is not cheap but the way they treat you seems as if they are. The service and attitudes of the employees of this dealership are unaccep... read more
Having bad experience for the first time service , wait for 3 hours! after all they did not washed my cars which was on paperwork! I have to wait at least 45 minutes more !
Worst dealership and service ever. Have had to go back multiple times for simple things they should have had me sign my first time there. 1 month later and they still owe me 200$+ and my title. People that called me 2 days before "no longer work for the company" and the GM has been on a long "vacation" the story keeps changing and they cannot give me a clear answer on anything. Chase had no idea how to process the finance paperwork and Pete was "not able to access file". I will never buy a car here and won't even consider To... read more
Oil change was very quick and Melanie was excellent!
Ourisman Fairfax Toyota is a wonderful experience when you arrive you are welcomed.
Awesome Toyota Service team. Thanks for keeping my ride on the road!! Terrific service and great teamwork in action.
Purchased my car before thanksgiving, told the dealership before i signed for the car there was a problem with the radio, 9 weeks later I do not have a radio and they are telling me I might have to wait 10 to 14 days without a radio and they are unwilling to give me a rental.
Frequently asked questions about Ourisman Fairfax Toyota-Scion
How is Ourisman Fairfax Toyota-Scion rated?
Ourisman Fairfax Toyota-Scion has a 3.5 star rating with 202 reviews.
When is Ourisman Fairfax Toyota-Scion open?
Ourisman Fairfax Toyota-Scion is closed now. It will open tomorrow at 9:00 a.m.
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